Text vs. Chatty

Text — AI Customer Service Text is a customer service platform with one goal most platforms don't have: generating revenue from conversations, not just closing them. It handles support, captures leads, and converts service conversations into measurable revenue. AI agent, live chat, help desk, analytics in one tool. Most platforms close tickets. Text closes sales. Here's what that looks like in practice: • AI agent — resolves FAQs, returns, and order status end to end with a 74% resolution rate, so your team handles only what needs a human • Live Chat — detects hesitation and triggers proactive conversations, so browsers convert before they leave • Help Desk — routes every conversation to the right agent with full context, so the right person closes it faster • Copilot — surfaces reply suggestions and customer history on demand, so every response is accurate and fast • Lead Capture — qualifies visitors and captures intent after hours, so your team opens the day with context-rich leads • Inbox — chat, email, Messenger, and SMS in one workspace with full conversation history, so every agent has full context before they type a word • Workflows — connects Text to HubSpot, Shopify, Slack, and more, so routing, tagging, and follow-ups run automatically • Product recommendations — surfaced in chat from catalog data, so every support conversation is a sales opportunity • Reports — track chat volume, CSAT, AI resolution rates, and team performance in one place, so you know exactly what's driving revenue and what isn't • One workspace — manage chats, tickets, emails, and reports in one place, so your team never switches tools to get the full picture The gap between a support team and a sales team is smaller than most businesses think. Text closes it. Built for enterprise trust and security • SOC 2 • GDPR • CCPA • PCI DSS Trusted by 35,000+ companies — PayPal, IKEA, Sephora, Mercedes-Benz. Free for 14 days, no credit card required

Chatty is a specialized desktop chat tool designed exclusively for Twitch, emulating the experience of classic IRC clients. It functions seamlessly on Windows and any device equipped with Java 8 or higher, allowing users to participate in multiple channels via tabbed interfaces, split views, or separate windows. This application offers an extensive range of features including the ability to favorite channels, keep chat logs, apply customizable message highlighting and ignoring, personalize chat colors and fonts, and choose from various themes, including a dark mode. Users receive notifications when channels they follow go live and can conveniently initiate streams in their preferred web browser or use external tools like Streamlink for quick access. For streamers, Chatty includes a comprehensive suite of tools to manage stream titles, select games and tags, run advertisements, showcase recent followers and subscribers, and review viewer analytics through graphical representations. The moderation features are robust, incorporating customizable user dialogs, AutoMod support, and the ability to create unique commands. Additionally, the client supports emotes from services like FrankerFaceZ and BetterTTV, provides a unified bot badge, and allows for emote tab completion, thereby enriching the user experience. In essence, Chatty strives to enhance the interaction on Twitch, serving the needs of both viewers and streamers effectively, while continually evolving to meet the demands of its users.