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What is Textel?

Textel is a groundbreaking business messaging platform that enhances customer communications by combining AI capabilities with human interaction. This solution allows users to connect with clients on a broad scale as well as through tailored, individual conversations within a secure and compliant framework. By cultivating deeper relationships with customers, Textel not only boosts revenue but also enhances team efficiency. The platform supports AI-assisted and conversational texting, promoting effortless communication via familiar messaging tools. Directly integrated into your CCaaS system, Textel streamlines both agent-assisted and automated SMS and MMS communications. Engage in personalized dialogues through one-on-one texting, which encourages meaningful exchanges with customers. Users can effortlessly share images or links, granting customers immediate access to vital information and strengthening their loyalty. Additionally, Textel provides the capability to track conversation logs within your existing customer management system, allowing for continuous improvements to your service. This approach empowers businesses to frequently revise and enhance their customer engagement methodologies, ensuring they remain responsive to client needs. In this ever-evolving landscape, staying adaptable is crucial for sustained success.

What is Hustle?

Hustle is an all-encompassing peer-to-peer text messaging marketing platform that empowers your organization to foster significant dialogues with the right people at precisely the right time. Through Hustle, you can dispatch customized SMS and MMS messages to selected segments of your audience, allocate essential identifiers to individuals, retarget specific micro-audiences as needed, and provide immediate responses that keep your audience engaged and ready to take action. Collaborating with Hustle also gives you access to advanced features like Hustle Studio, which allows you to convey video story-style messages directly through SMS. This innovative method is just one illustration of how we're revolutionizing your connection with the audience. Our intuitive workflows enable you to manage multiple text message interactions within minutes, ensuring a smooth experience. Furthermore, the platform's robust analytics tools allow you to monitor engagement levels and effectiveness, facilitating ongoing enhancements to your marketing tactics. As a result, you can create more personalized and impactful communications that resonate with your audience.

Media

Media

Integrations Supported

Genesys Cloud CX
Meevo
NiCE CXone Mpower
RingCentral RingCX
STX
SalonBiz
SpiceX

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Textel

Company Location

United States

Company Website

textel.net

Company Facts

Organization Name

Hustle

Date Founded

2014

Company Location

United States

Company Website

hustle.com

Categories and Features

Contact Management

Not specified

Customer Service

Not specified

SMS Marketing

Not specified

Categories and Features

SMS Marketing

Not specified

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