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What is Textel?

Textel is a groundbreaking business messaging platform that enhances customer communications by combining AI capabilities with human interaction. This solution allows users to connect with clients on a broad scale as well as through tailored, individual conversations within a secure and compliant framework. By cultivating deeper relationships with customers, Textel not only boosts revenue but also enhances team efficiency. The platform supports AI-assisted and conversational texting, promoting effortless communication via familiar messaging tools. Directly integrated into your CCaaS system, Textel streamlines both agent-assisted and automated SMS and MMS communications. Engage in personalized dialogues through one-on-one texting, which encourages meaningful exchanges with customers. Users can effortlessly share images or links, granting customers immediate access to vital information and strengthening their loyalty. Additionally, Textel provides the capability to track conversation logs within your existing customer management system, allowing for continuous improvements to your service. This approach empowers businesses to frequently revise and enhance their customer engagement methodologies, ensuring they remain responsive to client needs. In this ever-evolving landscape, staying adaptable is crucial for sustained success.

What is SlickText?

SlickText stands out as the leading platform for text messaging, having transformed the way businesses leverage this communication tool since its inception in 2012. With its award-winning software, SlickText serves more than 40,000 clients across North America, including prominent names like ESPN and FedEx. The company operates out of two main locations: Jamestown, NY, and Nashville, TN. To discover more about its offerings, you can explore slicktext.com, where you’ll find various resources and information about their services. This platform not only enhances customer engagement but also helps businesses gain a significant edge in the competitive market.

Media

Media

Integrations Supported

Meevo
NiCE CXone Mpower
RingCentral RingCX
STX
SalonBiz
SpiceX

Integrations Supported

AWeber
ActiveCampaign
Campaign Monitor
Constant Contact
Drip
HubSpot CRM
Keap
Mailchimp
Meta Ads
Pinterest Ads
Salesforce
Shopify
Slack
Zapier

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$29.00/month
Starts at $29/month for 500 credits that rollover. Contact us for annual plan discounts.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Textel

Company Location

United States

Company Website

textel.net

Company Facts

Organization Name

SlickText

Date Founded

2012

Company Location

United States

Company Website

www.slicktext.com

Categories and Features

Contact Management

Not specified

Customer Service

Not specified

SMS Marketing

Not specified

Categories and Features

Bulk SMS

Not specified

Customer Engagement

Analytics
Churn Management
Communication Management
Feedback Collection
Live Chat

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder

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