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Ratings and Reviews 11 Ratings
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What is Textel?
Textel is a groundbreaking business messaging platform that enhances customer communications by combining AI capabilities with human interaction. This solution allows users to connect with clients on a broad scale as well as through tailored, individual conversations within a secure and compliant framework. By cultivating deeper relationships with customers, Textel not only boosts revenue but also enhances team efficiency. The platform supports AI-assisted and conversational texting, promoting effortless communication via familiar messaging tools. Directly integrated into your CCaaS system, Textel streamlines both agent-assisted and automated SMS and MMS communications. Engage in personalized dialogues through one-on-one texting, which encourages meaningful exchanges with customers. Users can effortlessly share images or links, granting customers immediate access to vital information and strengthening their loyalty. Additionally, Textel provides the capability to track conversation logs within your existing customer management system, allowing for continuous improvements to your service. This approach empowers businesses to frequently revise and enhance their customer engagement methodologies, ensuring they remain responsive to client needs. In this ever-evolving landscape, staying adaptable is crucial for sustained success.
What is Smarter Contact?
Smarter Contact is an AI-Powered Text and Voice Communication platform.
It provides an all-in-one integrated platform to:
- Engage contacts to consistently have more conversations;
- Nurture contacts though the funnel;
- Close deals by turning leads to revenue;
- Measure results to scale what works or fix what doesn’t.
Build relationships, engage leads, close deals, and achieve your earning potential up to 10x faster.
Key factors that make Smarter Contact stand out include:
- All-in-One Platform: It integrates text, voice, a native power dialer, and a built-in CRM into a single platform. This eliminates the need for multiple different tools and streamlines workflows.
- Rapid 10DLC Approval: Provides a streamlined, fully guided 10DLC registration process handled directly within the platform, providing faster approvals (as quick as 2 business days) compared to competitors where the process might take weeks and require third-party registration.
- Industry-Leading Deliverability: Unrivaled SMS delivery rates using an AI-powered algorithm and high-tier data sources, ensuring a higher percentage of messages reach the intended recipients.
- AI-Powered: Smarter ContactAI helps customers improve and scale campaign performance while adhering to TCPA compliance.
- Automation and Scale: Run automated drip campaigns, workflows, and follow-up campaigns while you close business. This automation allows you to greatly scale the business with minimum resources.
- Built-on TCPA Compliance Safeguards: Includes many safeguards to keep you in compliance such as:
* Uploaded contacts are cleaned to boost delivery and replay rates
* Automatic pausing of underperforming campaigns
* Automatic phone number distribution to reduce messages being blocked.
- No Daily Limits/Restrictions: Unlike some competitors that impose daily sending limits or number restrictions.
- Mobile App access
Integrations Supported
Genesys Cloud CX
Meevo
NiCE CXone Mpower
RingCentral RingCX
STX
SalonBiz
Integrations Supported
HubSpot CRM
HubSpot Customer Platform
Podio
REISift
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
$597 per quarter
Whether you’re just starting out or scaling fast, Smarter Contact offers pricing plans designed to grow with your business—without sacrificing performance or features. We provide both "Pay as you go" and Committed use" plans.
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Webinars
Company Facts
Organization Name
Textel
Company Location
United States
Company Website
textel.net
Company Facts
Organization Name
Smarter Contact
Company Location
United States
Company Website
smartercontact.com
Categories and Features
Business Text Messaging
Not specified
Contact Management
Not specified
Customer Service
Not specified
SMS Marketing
Not specified
Categories and Features
Business Text Messaging
Not specified
Contact Management
Contact Database
Contact History
Contact Import/Export
Interaction Tracking
Lead Management
Sales Pipeline Management
Social Media Integration
Real Estate Marketing
Contact Management
Lead Generation
Reporting / Analytics
SMS Marketing
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging