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What is Toky?

Toky is a comprehensive Business Phone System designed to facilitate smooth communication between customers and employees alike. With just an internet connection, you can stay connected from virtually any location around the globe. The system provides virtual phone numbers, ensuring you are reachable no matter where you are. Additionally, it allows for seamless integration with your CRM and other business tools, enabling you to call customers with a single click while automatically recording all relevant details. Known for its reliability and cost-effectiveness, Toky offers a range of features, including call recordings, SMS, speech-to-text capabilities, and voicemail management, making it a versatile choice for businesses. This combination of features ensures that you can maintain effective communication and streamline your operations efficiently.

What is Kloudtalk?

An innovative text-to-speech IVR solution converts any text into spoken words, thereby removing the necessity for expensive professional voice recordings in your IVR installation. This system supports audio and video conferencing for as many as 200 participants and seamlessly integrates with mobile apps. Equipped with intelligent call routing, it effectively directs customer inquiries to the right agents, thus boosting both client satisfaction and agent efficiency. Customers can also leave voicemails after hours, which are forwarded to your email for easy access. You can design multi-tiered IVRs and route calls to different departments, while also customizing IVR menus to handle a wide range of incoming requests adeptly. Furthermore, the ability to obtain phone numbers across more than 50 countries allows you to access virtual numbers in almost all major markets instantly. In today's fast-paced business environment, effective communication with customers and prospective clients is crucial, as audio remains the most widely used form of interaction across various sectors. This advanced system not only facilitates smoother communication but also dramatically enhances the overall effectiveness of business processes, ensuring that you stay ahead in a competitive landscape. By leveraging such technology, companies can adapt quickly to customer needs and improve service delivery.

Media

Media

Integrations Supported

ActiveCampaign
Capsule
Facebook
Freshdesk
Freshsales
Google Data Studio
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Integrately
Intercom
Keap
Kommo
Pipedrive
Salesforce
Shopify
Slack
WordPress
Wufoo
Zapier

Integrations Supported

API Availability

API Availability

Pricing Information

$20.00/month/user
$25.00/month/user PER-AGENT PLAN
$20.00/month/user PER-AGENT PLAN (billed annually)


$120.00/month (6 agents included) TEAM PLAN
$90.00/month (6 agents included) TEAM PLAN (billed annually)

1 local or toll-free number included in 38 countries.
Extra phone numbers start at $4/month
Free Trial Offered?

Pricing Information

$20 per user per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training

Company Facts

Organization Name

Toky Inc.

Date Founded

2014

Company Location

United States

Company Website

toky.co/en

Company Facts

Organization Name

Kloudtalk

Date Founded

2015

Company Location

India

Company Website

www.kloudtalk.com

Categories and Features

Business VoIP

Call Recording
Encryption
IVR / Voice Recognition
Ring Groups

Call Center

Blended Call Center
Call Logging
Call Recording
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Reporting/Analytics

SMS Marketing

Not specified

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP

Toll Free 800 Number

Not specified

Categories and Features

Call Center

Real-time Chat
Reporting/Analytics

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