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What is Toma?

Toma is a cutting-edge AI solution tailored for automotive dealerships, designed to develop personalized voice agents that facilitate key operations like scheduling appointments, providing customer assistance, handling parts inquiries, and issuing recall alerts, all while serving as an ever-present virtual team member. This sophisticated platform delivers full receptionist capabilities, managing incoming calls at any hour, confirming and rearranging service appointments, transferring calls when needed, and resolving complex situations through appropriate escalation. Moreover, Toma takes the initiative by launching outbound campaigns, including recall notifications and appointment reminders to reduce no-show occurrences, while also collecting detailed information from callers, such as vehicle details and part numbers, to relay to dealership personnel. By effectively integrating with dealership management systems, Toma taps into real-time data, ensuring seamless, low-latency dialogues that reflect the dealership's up-to-date inventory, service offerings, and operational frameworks. This integration not only improves customer engagement but also streamlines workflow efficiency across the dealership, ultimately leading to enhanced overall performance and customer satisfaction. Additionally, Toma's ability to learn from interactions allows it to adapt and refine its responses, further elevating the dealership's service quality over time.

What is ShowingTime Appointment Center?

The ShowingTime Appointment Center offers a fast and effective scheduling solution tailored for real estate agents, offices, and MLSs. With the ShowingTime Appointment Center app, agents are able to easily schedule and confirm showings, access feedback, and manage their appointments while on the move. Additionally, live appointment specialists are on hand around the clock, every day of the year, to assist with showing requests. This comprehensive service ensures that agents have support whenever they need it, enhancing their ability to provide exceptional service to clients.

Media

Media

Integrations Supported

Integrations Supported

Homesnap Pro

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$35.00/month/user

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Webinars
Online Training

Company Facts

Organization Name

Toma

Date Founded

2024

Company Location

United States

Company Website

www.toma.com

Company Facts

Organization Name

ShowingTime

Date Founded

1999

Company Location

United States

Company Website

www.showingtime.com

Categories and Features

AI Voice Agents

Not specified

Auto Dealer

Not specified

Categories and Features

Real Estate

Not specified

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