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What is Top Crew Systems?

Top Crew Systems provides a robust communication and marketing platform specifically designed for small businesses. Their web application integrates calls, texts, website forms, and emails into a single inbox, with the added option to include messaging from Facebook and Instagram. Should a call be missed, the platform can automatically text the caller using the business’s own number, keeping all responses neatly organized in one conversation thread. Users can also take advantage of features such as follow-up texts, online booking with text reminders, customer review requests, and campaigns aimed at reconnecting with past clients. Additionally, the company assists in creating and managing business websites while setting up a Google Business Profile to increase online visibility. The onboarding process involves setting up the selected website, phone, and messaging features, followed by a guided tour of the app prior to its launch. This service is particularly beneficial for owner-operated businesses, including contractors, restaurants, educational establishments, salons, repair shops, healthcare facilities, and fitness centers. Monthly pricing varies based on the chosen services, with calls and texts requiring separate credit purchases, which allows for customization to suit various business requirements. With its intuitive design and powerful functionalities, Top Crew Systems aims to enhance customer engagement and streamline communication for small enterprises, ultimately contributing to their growth and success.

What is Ikeono?

Ikeono enables retailers of all sizes to improve their operations by enhancing communication through text messaging. This all-encompassing platform offers features like business text messaging, automated review requests, secure Text-to-Pay options, and transforming web chats into text, which helps convert site visitors into paying customers. Retailers can leverage SMS to streamline feedback collection for the Net Promoter Score (NPS), thereby allowing them to strengthen customer relationships or amplify the voices of their supporters, all while managing interactions conveniently through a centralized inbox. With integration into Lightspeed POS, businesses can seamlessly send texts from the app, including sales receipts, quotes, work order updates, alerts for special orders, and automated campaigns for NPS and reviews. Initially launched in 2018 as an app tailored for bike shop services, Ikeono has expanded its offerings to encompass diverse industries like biking, golfing, jewelry, pets, and boutiques, introducing functionalities such as text-based payments, automated review processes, and scheduled messaging to cater to various business requirements. This adaptability not only empowers retailers to align with customer preferences but also fosters deeper, more meaningful connections within the marketplace, allowing businesses to thrive in today's competitive landscape.

Media

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Media

Integrations Supported

Facebook
Instagram
Twilio

Integrations Supported

Facebook
Affirm
Afterpay
Apple Pay
Google
Google Pay
Hubtiger
Klarna
Mastercard Payment Gateway Services
Stripe
Visa Click to Pay

API Availability

API Availability

Pricing Information

$115/month
The listed starting plan is $115 per month; annual payment includes one month off. A $149.50 reservation payment is credited toward the subscription. Calls and texts use separately purchased usage credits, with a stated $25 minimum; optional services may add charges.

Pricing Information

Free
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

EmpowerU Marketing

Date Founded

2026

Company Location

United States

Company Website

topcrewsystems.com

Company Facts

Organization Name

Ikeono

Company Location

United States

Company Website

www.ikeono.com

Categories and Features

SMS Marketing

Not specified

Categories and Features

NPS

Not specified

Review Management

Not specified

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