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What is Top Crew Systems?

Top Crew Systems provides a robust communication and marketing platform specifically designed for small businesses. Their web application integrates calls, texts, website forms, and emails into a single inbox, with the added option to include messaging from Facebook and Instagram. Should a call be missed, the platform can automatically text the caller using the business’s own number, keeping all responses neatly organized in one conversation thread. Users can also take advantage of features such as follow-up texts, online booking with text reminders, customer review requests, and campaigns aimed at reconnecting with past clients. Additionally, the company assists in creating and managing business websites while setting up a Google Business Profile to increase online visibility. The onboarding process involves setting up the selected website, phone, and messaging features, followed by a guided tour of the app prior to its launch. This service is particularly beneficial for owner-operated businesses, including contractors, restaurants, educational establishments, salons, repair shops, healthcare facilities, and fitness centers. Monthly pricing varies based on the chosen services, with calls and texts requiring separate credit purchases, which allows for customization to suit various business requirements. With its intuitive design and powerful functionalities, Top Crew Systems aims to enhance customer engagement and streamline communication for small enterprises, ultimately contributing to their growth and success.

What is TextBack?

TextBack provides a valuable solution for local enterprises that depend on telephone interactions by enabling them to automatically reply to missed, busy, and after-hours calls with text messages, along with offering a shared inbox. Callers have the opportunity to engage in a two-way conversation, request call backs, receive quotes, send images, or schedule appointments according to available time slots. The system supports communication in both English and Spanish, incorporates AI-generated responses that must be approved by the business before being sent, and includes follow-up messages, reminders for quotes and appointments, as well as requests for customer reviews after services are completed. Furthermore, businesses benefit from access to a built-in website, a lead-form inbox, and options for directory listings, enhancing their visibility and outreach. To boost operational productivity, TextBack provides weekly summaries of activities and urgent message alerts specifically designed for trades such as HVAC, plumbing, electrical services, and roofing, ensuring that local service providers remain connected and attentive to customer needs. This all-encompassing service not only optimizes communication but also aids businesses in building stronger relationships with their customers and enhancing overall service delivery. In doing so, TextBack helps local businesses thrive in a competitive environment by streamlining their customer interactions effectively.

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Media

Integrations Supported

Facebook
Instagram
Twilio

Integrations Supported

API Availability

API Availability

Pricing Information

$115/month
The listed starting plan is $115 per month; annual payment includes one month off. A $149.50 reservation payment is credited toward the subscription. Calls and texts use separately purchased usage credits, with a stated $25 minimum; optional services may add charges.

Pricing Information

$49/month
The founding plan costs $49 per month, locked while subscribed. A one-time $25 carrier-registration fee applies when registration is filed. The 7-day free trial starts when the service texts back the first missed call; cancel before the trial ends to avoid the subscription charge.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Not specified

Company Facts

Organization Name

EmpowerU Marketing

Date Founded

2026

Company Location

United States

Company Website

topcrewsystems.com

Company Facts

Organization Name

GoTextBack

Company Location

United States

Company Website

gotextback.com

Categories and Features

SMS Marketing

Not specified

Categories and Features

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Popular Alternatives

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