Company Website

Ratings and Reviews 1 Rating

Total
ease
features
design
support

Ratings and Reviews 30 Ratings

Total
ease
features
design
support

What is Truly?

An Enhanced Method for Managing Your Remote Revenue Team and Operations. As your remote team's communications have shifted to a digital format, there is now a wealth of data available concerning customer interactions. This information can be effectively utilized and converted into actionable insights through Revenue Process Automationâ„¢. Historically, revenue management has been a time-consuming task, heavily dependent on individual experiences and spreadsheets, which restricts sales teams from adequately addressing deal evaluations, coaching, and forecasting, thereby resulting in missed revenue opportunities. By implementing Revenue Process Automation, you gain the ability to systematically assess your activity and opportunity data in line with your sales strategies, ensuring that every potential deal receives the required attention. This innovative solution integrates seamlessly with the leading CRM platform, Salesforce, enabling better oversight and improved results for your team. Such advancements are essential for succeeding in the demanding environment of remote revenue management, as they allow for more strategic decision-making and foster a more proactive approach to sales.

What is Dialfire?

Dialfire is an advanced, cloud-based solution designed for managing both inbound and outbound telephone campaigns, regardless of their scale. Users of Dialfire can experience up to three times the number of conversations facilitated by a cutting-edge predictive dialer that efficiently merges incoming calls from various projects and incorporates accurate technology for detecting answering machines. The platform prioritizes transparency, granting users complete oversight of their campaigns. It employs automated workflows to enhance efficiency, along with real-time, customizable statistics and reports that offer critical insights into the effectiveness of campaigns and the productivity of team members. Users have the flexibility to select from established templates for quick setup or tailor their campaigns, reports, and analytics to align with specific requirements or client demands. Furthermore, Dialfire supports native integration with multiple CRMs and offers API connections to interface smoothly with any external systems. Its robust infrastructure is backed by globally redundant servers and a diverse array of carriers, ensuring top-notch voice quality. You can initiate calls straight from your web browser without the need for any software downloads, making it incredibly convenient. Additionally, Dialfire provides multilingual support in English, French, German, Spanish, and Portuguese through various channels, including phone, email, chat, or online assistance, ensuring comprehensive accessibility for users worldwide.

Media

Media

Integrations Supported

Salesforce
Axis LMS
Bigin by Zoho CRM
Firmao CRM
Gong
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Nekton.ai
Pipedrive
Salesloft
Shift
Zapier
Zendesk
Zendesk Sell
Zoho CRM

Integrations Supported

Salesforce
Axis LMS
Bigin by Zoho CRM
Firmao CRM
Gong
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Nekton.ai
Pipedrive
Salesloft
Shift
Zapier
Zendesk
Zendesk Sell
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$65 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Truly

Date Founded

2013

Company Location

United States

Company Website

truly.co

Company Facts

Organization Name

cloud IT Services

Date Founded

2010

Company Location

Germany

Company Website

www.dialfire.com

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Transcription

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

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