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What is UCx?

UCx for Desktop is a cutting-edge Unified Communications platform that provides an extensive range of features, including Instant Messaging and Presence, Voice and Video Calls (covering both VoIP and traditional desk phones), Screen Sharing, and Collaboration Rooms, complemented by customizable Call Settings. This state-of-the-art tool is built on the high-quality VoIP service for which TPx is well-known, while also going beyond the typical business phone system. With the desktop and mobile applications of UCx, users are empowered to make calls, send messages, engage in video conferencing, and participate in interactive online meetings from nearly any location, showcasing the evolution of the modern workplace that frequently reaches beyond conventional office spaces. By incorporating UCx into your everyday workflow, you can rejuvenate your professional experience through improved collaboration and connectivity, irrespective of where you are. You can conveniently make and receive calls using your business phone number across various devices, such as computers, desk phones, mobile phones, or tablets, and seamlessly transition between them during conversations. Additionally, starting a video conference with as many as 15 participants is just a simple click away, leveraging the camera built into your device to streamline communication and enhance efficiency. With its user-friendly interface, UCx also allows for easy integration with existing tools, ensuring a cohesive experience in any professional setting.

What is C-Flex?

Effortlessly receive calls, texts, and voice messages on your desk phone, computer, tablet, or mobile device. Greet customers warmly and promptly guide them to the appropriate department. You can either keep your desk phone or enjoy the convenience of mobile access. Manage all incoming calls, transfers, and voicemails easily through your web browser or mobile app. In addition, engage trainers to help your sales team improve their customer service techniques and rectify any weaknesses. Continuing with your current phone system might frustrate customers due to issues like dropped calls or misdirected extensions. If you are tired of letting your customers down and throwing money away on outdated desk phones, it’s the perfect moment to transition to C-Flex. The ongoing expenses of traditional phone systems can sap your financial resources and reduce profitability. Begin your partnership with C-Flex now to create an enhanced phone system and outline a strategy for implementation. We have assisted countless businesses in transitioning to modern phone systems, and we are dedicated to crafting a customized plan that will draw in new clients while eliminating customer dissatisfaction. With our expertise, you can guarantee that each interaction with customers will not only meet but exceed their expectations, ultimately fostering long-term loyalty.

Media

Media

Integrations Supported

3CX
Amazon Web Services (AWS)

Integrations Supported

3CX
Amazon Web Services (AWS)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TPx Communications

Company Location

United States

Company Website

www.tpx.com

Company Facts

Organization Name

Cortel

Company Location

United States

Company Website

www.cortel.com

Categories and Features

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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