UNIVERGE BLUE Reviews & Ratings

UNIVERGE BLUE

1.0 out of 5 stars
CoreNexa Reviews & Ratings

CoreNexa

5.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 1 out of 5 stars
ease 2 out of 5 stars
features 2 out of 5 stars
design 1 out of 5 stars
support 4 out of 5 stars

Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is UNIVERGE BLUE?

UNIVERGE Blue® Cloud Services offers a cohesive and user-friendly unified cloud communications and collaboration experience that brings together people, technology, and communication strategies to support the company's primary goals. The key features include CONNECT (UCaaS), an intuitive and integrated platform designed for enhanced productivity and collaboration; ENGAGE (CCaaS), a secure and customizable Contact Center solution aimed at improving customer interactions; and the EXTEND API, which seamlessly integrates Contact Center and Unified Communications functionalities into daily business applications. Additionally, MEET serves as a powerful meeting tool, offering high-definition audio and video, interactive screen sharing, collaboration features, and advanced A.I. capabilities, while SHARE ensures secure access to the most recent document versions without sacrificing usability. Furthermore, CONNECT BRIDGE allows customers to maximize their investment in NEC phone systems by leveraging cloud-based voice solutions through both desktop and mobile applications. Lastly, the CONNECT+MS TEAMS version is tailored to work alongside Microsoft Teams, further elevating the business communication experience.

What is CoreNexa?

Introducing CoreNexa: an advanced UCaaS platform and business strategy crafted to drive channel success while providing rich and comprehensive experiences for end users! CoreNexa boosts productivity and user capabilities through a powerful Unified Communications Client, a fully integrated mobile application, a leading omni-channel Contact Center, and an efficient administration platform. By going above and beyond the expectations of end users, CoreNexaTM enables you to reach new heights of success while maintaining your core functions of selling, delivering, managing, and invoicing. The development of CoreNexaTM is rooted in a strong dedication to equipping our Channel Partners with a platform that encourages extraordinary achievements in building a successful cloud communications business. Drawing on over ten years of experience in perfecting the most competitive model for Partners to sell, deliver, manage, and invoice cloud communication services, we are now focused on enhancing the exceptional experiences your customers seek. This transformation highlights our commitment to not only meet but also exceed the ever-changing demands of the market, ensuring our partners remain at the forefront of innovation and excellence. As we evolve, we aim to create a seamless connection between technology and user satisfaction, solidifying CoreNexa's position as a leader in the industry.

Media

Media

Integrations Supported

Active Directory
Google Chrome
Google Workspace
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
NetSuite
Salesforce
ServiceNow
Slack
Sugar Market
Sugar Sell
Zendesk

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$19.40/User/Month
Month-to-Month, 1-Year, 3-Year, and 5-Year Terms are available.

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

NEC Corporation

Date Founded

1899

Company Location

Japan

Company Website

univergeblue.com

Company Facts

Organization Name

CoreDial

Date Founded

2005

Company Location

United States

Company Website

www.coredial.com/corenexa

Categories and Features

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Business VoIP

Not specified

Call Center

Not specified

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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