UNIVERGE BLUE Reviews & Ratings

UNIVERGE BLUE

1.0 out of 5 stars
GoTo Connect Reviews & Ratings

GoTo Connect

4.6 out of 5 stars

Ratings and Reviews 1 Rating

Total 1 out of 5 stars
ease 2 out of 5 stars
features 2 out of 5 stars
design 1 out of 5 stars
support 4 out of 5 stars

Ratings and Reviews 7 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

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What is UNIVERGE BLUE?

UNIVERGE Blue® Cloud Services offers a cohesive and user-friendly unified cloud communications and collaboration experience that brings together people, technology, and communication strategies to support the company's primary goals. The key features include CONNECT (UCaaS), an intuitive and integrated platform designed for enhanced productivity and collaboration; ENGAGE (CCaaS), a secure and customizable Contact Center solution aimed at improving customer interactions; and the EXTEND API, which seamlessly integrates Contact Center and Unified Communications functionalities into daily business applications. Additionally, MEET serves as a powerful meeting tool, offering high-definition audio and video, interactive screen sharing, collaboration features, and advanced A.I. capabilities, while SHARE ensures secure access to the most recent document versions without sacrificing usability. Furthermore, CONNECT BRIDGE allows customers to maximize their investment in NEC phone systems by leveraging cloud-based voice solutions through both desktop and mobile applications. Lastly, the CONNECT+MS TEAMS version is tailored to work alongside Microsoft Teams, further elevating the business communication experience.

What is GoTo Connect?

GoTo Connect enhances your business's professional image significantly. As a comprehensive, cloud-based business telephone system, GoTo Connect supports countless organizations across diverse sectors and sizes in elevating their communication methods and attaining enhanced success. The Hosted VoIP service from GoTo Connect offers an extensive array of functionalities that can effectively substitute traditional landline phones, including unlimited voicemail options and automated attendants, making it a versatile choice for modern businesses. With its robust features, GoTo Connect not only streamlines communication but also fosters collaboration within teams, ultimately driving productivity and growth.

Media

Media

Integrations Supported

Google Workspace
Microsoft 365
Microsoft Dynamics 365
Salesforce
Active Directory
Microsoft Outlook
Microsoft Teams
NetSuite
ServiceNow
Slack
Sugar Market
Sugar Sell

Integrations Supported

Google Workspace
Microsoft 365
Microsoft Dynamics 365
Salesforce
ITBoost
Kizen
Microsoft Azure
OpenVoice
Outdoo AI
Redtail CRM
SpiceX
Zoho Desk

API Availability

Has API

API Availability

Pricing Information

$19.40/User/Month
Month-to-Month, 1-Year, 3-Year, and 5-Year Terms are available.

Pricing Information

GoTo Connect offers flexible pricing designed to meet the needs of businesses of all sizes. Our tiered plans provide access to a range of features and capabilities so organizations can choose the package that aligns with their communications goals. We frequently offer discounts and promotional rates to give even greater value to new and existing customers. With transparent, straightforward billing and no hidden fees, GoTo Connect makes it easy to budget for your communications solution. Compared to competitors, our plans emphasize both affordability and access to advanced unified communications features. Whether you’re a small business or a multi-location enterprise, GoTo Connect has an option to fit your requirements.

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

NEC Corporation

Date Founded

1899

Company Location

Japan

Company Website

univergeblue.com

Company Facts

Organization Name

GoTo

Date Founded

2003

Company Location

United States

Company Website

www.goto.com/connect

Categories and Features

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Web Conferencing

Business VoIP

Call Parking
Call Recording
IVR / Voice Recognition
Ring Groups
Unified Communications
Voice Quality Enhancement

Call Center

Call Logging
Call Recording
IVR / Voice Recognition
Outbound Call Center
Predictive Dialer
Real-time Chat
Reporting/Analytics

Call Forwarding

Not specified

Call Monitoring

Not specified

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
Fax Management
Mobile Access
Voice Mail

Vanity Phone Number

Not specified

Virtual Phone Number

Not specified

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