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What is UneeQ?

Digital avatars serve a multifaceted role in enhancing your customer experience strategy: Do you need a scalable assistant that can adeptly understand, interpret, and guide incoming leads? Are you looking to boost self-service interactions from customers, whether online or offline? These digital avatars can address these issues and much more. By ensuring that the right information reaches the appropriate individual at the right time, businesses can reduce the obstacles that hinder casual visitors from transforming into loyal customers. Moreover, digital avatars can improve existing systems, offering a scalable framework that aids in customer conversion. Presently, UneeQ's digital avatars are in active use across diverse industries such as healthcare, banking, insurance, education, telecommunications, retail, and mental health, among others. Each avatar is uniquely crafted with specific looks and personalities to make a memorable and positive impact on users, ultimately enriching the customer experience. As technology progresses, the possibilities for digital avatars in customer interactions will continue to grow, paving the way for even more innovative applications. Their adaptability and effectiveness are set to revolutionize the way businesses engage with their audiences.

What is Soul Machines?

Soul Machines is an Experiential AI platform for creating human-like AI agents that can perform defined roles across customer service, employee support, enterprise operations, healthcare, and other business environments. The company's Digital Workforce platform enables businesses to deploy these agents as digital workers while coordinating the underlying AI technologies needed to support their responsibilities. Organizations can select templates for commonly requested roles or create customized digital workers for their own use cases. Customer Service Agents are designed to resolve straightforward inquiries while providing intelligent escalation when a customer requires additional assistance. HR Benefits Agents can work individually with employees to explain benefit options, guide enrollment, and answer questions that might otherwise require human support. Operations Optimization Coaches can assist team leaders with areas including organizational design, talent strategy, inventory planning, and change management while surfacing potential problems and possible solutions. Clinical Trial Onboarding Agents are designed to help patients navigate trial protocols, answer questions, and provide individualized support throughout the onboarding process. Soul Machines Workforce Connect allows organizations to deploy digital workers within workflow products their teams already use rather than requiring every interaction to take place in a separate environment. Soul Machines Studio gives developers an environment for creating AI experiences from scratch, testing custom integrations, and experimenting with customized implementations. The underlying Experiential AI technology combines cognitive modeling with embodied cognition and is designed around biological and neurological systems associated with human emotion, understanding, and interaction.

Media

Media

Integrations Supported

Amazon Lex
Dialogflow
IBM watsonx Assistant

Integrations Supported

Amazon Web Services (AWS)
Axis LMS
Google Cloud Platform
IBM Watson
PwC Amplifier
Zapier

API Availability

API Availability

Pricing Information

$899 per month
Free Trial Offered?

Pricing Information

$40,000/year
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UneeQ

Date Founded

2017

Company Location

United States

Company Website

digitalhumans.com/solutions/

Company Facts

Organization Name

AppDirect

Company Location

United States

Company Website

www.soulmachines.com

Categories and Features

AI Assistants

Not specified

Digital Human

Not specified

Categories and Features

AI Agents

Not specified

AI Assistants

Not specified

AI Employees

Not specified

Digital Human

Not specified

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