Ratings and Reviews 11 Ratings

Total
ease
features
design
support

Ratings and Reviews 3 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • PBXware Reviews & Ratings
    39 Ratings
    Company Website
  • Zoom Phone Reviews & Ratings
    2,944 Ratings
    Company Website
  • 800.com Reviews & Ratings
    2,436 Ratings
    Company Website
  • Community Phone Reviews & Ratings
    1,597 Ratings
    Company Website
  • Aircall Reviews & Ratings
    1,838 Ratings
    Company Website
  • Yeastar P-Series PBX System Reviews & Ratings
    116 Ratings
    Company Website
  • Intulse Reviews & Ratings
    140 Ratings
    Company Website
  • Intermedia Unite Reviews & Ratings
    1,634 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,237 Ratings
    Company Website
  • TollFreeForwarding Reviews & Ratings
    3,231 Ratings
    Company Website

What is UniTalk?

UniTalk provides an extensive array of services within the telecommunications sector, encompassing offerings such as IP telephony, virtual PBX systems, and call tracking solutions. Additionally, they offer features like callback buttons and interactive widgets to enhance user experience. These tools are designed to streamline communication and improve customer engagement.

What is Dynamics Telephony?

Dynamics Telephony integrates your phone system seamlessly with Dynamics 365, enhancing communication efficiency and customer management. - Automatically identify customers in Dynamics 365 prior to answering calls. - Access phone controls directly within Dynamics 365 for actions like answering or transferring calls. - Make calls to contacts in Dynamics 365 with just one click. - Keep a complete record of all interactions logged in Dynamics 365. - Merge telephone statistics with CRM data for comprehensive insights in Dynamics 365. - Integrate incoming calls with Omnichannel support for a more cohesive experience. - Utilize call outcome buttons to effortlessly schedule follow-up activities. - Analyze all metrics through customizable dashboards and reports in Dynamics 365. - This integration not only streamlines operations but also enhances the overall customer experience.

Media

Media

Integrations Supported

Google Analytics
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Salesforce
Zoho CRM
monday AI work platform

Integrations Supported

8x8
8x8 Contact Center
Asterisk
Avaya Cloud Office
Cisco AnyConnect
Cisco CX Cloud
Cisco Finesse
FreePBX
Microsoft AppSource
Microsoft Dynamics 365
RingCentral RingCX

API Availability

Has API

API Availability

Has API

Pricing Information

$35/month
Free Trial Offered?

Pricing Information

$15.00/month/user
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UniTalk

Date Founded

2017

Company Location

Ukraine

Company Website

unitalk.cloud

Company Facts

Organization Name

Dynamics Telephony

Date Founded

2014

Company Location

Ireland

Company Website

www.dynamicstelephony.co.uk

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Voice Quality Enhancement

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Integration

Dashboard

Telephony

Auto-Dialer
Call Monitoring
Contact Management
Inbound Reporting
Outbound Reporting
Telemarketing Management
VoIP
Voice & Data Integration

Popular Alternatives

Popular Alternatives

TCMS Reviews & Ratings

TCMS

Total Call Center Management Solutions
InGenius Reviews & Ratings

InGenius

Upland Software