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What is Unisys PowerSuite Collaboration?

Are you struggling to create a positive employee experience with your collaboration tools? In today's hybrid work landscape, employees increasingly depend on platforms such as Zoom and Microsoft Teams for their daily tasks. This situation prompts a vital inquiry: are you providing a pleasant and reliable experience that enhances efficiency, elevates productivity, and meets user expectations? Additionally, do employees feel confident that their preferred collaboration tools will perform reliably? These digital platforms have become the main venues for executing work, whether from home or in the office. To tackle this challenge, it is essential to implement strategies for measuring, monitoring, and continually improving these critical unified communications and collaboration (UCC) applications, similar to how you would manage any server within a data center. Thankfully, achieving this is now possible with Unisys PowerSuite Collaboration, a powerful software solution designed to aid in the efficient management and optimization of your enterprise's communication and collaboration systems. PowerSuite Collaboration equips IT administrators with a comprehensive array of experience management dashboards, offering an integrated perspective to streamline operations and enhance the overall user experience. By adopting such solutions, organizations can see considerable improvements in both operational efficiency and employee engagement, fostering a more productive workplace environment. Ultimately, prioritizing these tools can lead to a more satisfied workforce and a more dynamic organization.

What is Britannic Technologies?

Through the adoption of Digital as a Service (DaaS) solutions, we strive to tackle your most pressing business obstacles. Our methodology for Workplace Modernisation merges your diverse systems and processes in an intuitive, low-code environment, resulting in improved efficiencies and innovative working practices that could surpass your expectations. Elevate customer service, user experience, and operational performance with intelligent solutions that equip your agents with a complete overview, connect data to existing frameworks, introduce gamification elements, and automate tedious tasks. Achieve Business Connectivity by securely integrating your organization, staff, and systems to ensure optimal performance and efficiency across WAN, LAN, WiFi, and Cloud infrastructures. The role of Unified Communications is crucial in promoting modern productivity, allowing your teams to collaborate effortlessly from any location, at any time, and on any device. By uniting your front and back office staff, you can greatly enhance customer satisfaction while increasing employee engagement, which ultimately propels your business forward. This comprehensive strategy not only simplifies operations but also enables your workforce to thrive in an ever-evolving digital environment, fostering a culture of innovation and adaptability. As a result, your organization will be better equipped to navigate the challenges of the future while continually improving performance metrics.

Media

Media

Integrations Supported

RMS Cloud

Integrations Supported

RMS Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Unisys

Company Location

United States

Company Website

www.unisys.com/solutions/communication-collaboration-solutions/

Company Facts

Organization Name

Britannic Techonologies

Date Founded

1984

Company Location

United Kingdom

Company Website

www.btlnet.co.uk

Categories and Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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