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What is Unit.Chat?

Unit.Chat aggregates customer feedback and communications from multiple social media platforms, such as Instagram, YouTube, and Facebook, allowing you to swiftly respond to any inquiries via Slack while leveraging all available information. This streamlined process enhances customer engagement and ensures timely responses to their needs.

What is AiPlex Bridge?

An advanced solution for managing customer interactions across multiple channels is now available. Effortlessly connect, comprehend, converse, and foster enduring relationships with customers on more than 25 online platforms. AiPlex Bridge stands out as India's only ORM platform dedicated to digital engagement. It combines digital content management, social media monitoring, proactive response mechanisms, review oversight, analytics, and a unified digital command center into a single cohesive solution. This groundbreaking strategy enables businesses to significantly improve their customer experience in unprecedented ways. Ultimately, the platform's comprehensive features allow companies to adapt more effectively to their customers' needs.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$365
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Unit.Chat

Date Founded

2017

Company Website

unit.chat

Company Facts

Organization Name

AiPlex Software

Date Founded

2003

Company Location

India

Company Website

www.aiplexbridge.com

Categories and Features

Review Management

Negative Feedback Management
Response Management
Review Monitoring
Review Notification

Social Media Management

Customer Engagement
Multi-Account Management
Multi-User Collaboration
Social Media Monitoring

Categories and Features

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