Monster VoIP Reviews & Ratings

Monster VoIP

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is United Office?

Unified Office, Inc. is recognized as a leading provider of SDN-based Hybrid Cloud solutions, effectively merging on-premise, private, and public cloud technologies to deliver managed Voice-over-IP and Unified Communications services specifically designed for Small and Medium-sized Businesses (SMBs). Our Total Connect Nowâ„  service framework is carefully constructed to guarantee outstanding experience quality and reliable availability, leveraging state-of-the-art extensible business VoIP communications technology alongside a cloud-based infrastructure to enhance productivity among SMB teams. This groundbreaking approach is rooted in our team's vast expertise amassed over many years in the telecommunications service provider industry and the expansive enterprise data networking domain. As a reputable business VoIP provider, we have not only established protocols and developed adaptable products but have also executed, deployed, and provided support for carrier-grade equipment within numerous large-scale converged networks worldwide. Our mission is anchored in the values of quality, reliability, innovation, and customer support, which direct our operations and dedication to outstanding service. We remain committed to continuously evolving alongside our clients' changing demands, empowering them to maintain a competitive edge in their respective markets. Additionally, our focus on innovation ensures that we are always at the forefront of technological advancements, ready to implement solutions that drive success for our partners.

What is Monster VoIP?

Monster VoIP was established to offer outstanding voice clarity and ensure maximum uptime for clients across the United States, including major cities like Los Angeles, New York, Washington, D.C., Houston, Dallas, and Chicago. In addition to this commitment, the company prioritizes exceptional customer service and user satisfaction. To achieve geo-redundancy, we have strategically located data centers in Las Vegas, New York, Dallas, Minnesota, and Chicago, with all endpoints registered at each site. This approach guarantees that clients can rely on superior voice quality and reliable business phone uptime from multiple facilities. We have also developed a comprehensive suite of communication tools, allowing teams to familiarize themselves with just one user interface to meet all their communication demands. To uphold our promise of customer satisfaction, we provide tailored setups and continuous support available 24/7/365 for every business VoIP client that engages with us. Our dedication to service excellence is the cornerstone of our operations, ensuring that each customer feels valued and well-supported throughout their journey with us.

Media

Media

Integrations Supported

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Redtail CRM
Salesforce
Zoho CRM

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$27 /month
Volume Tiered Pricing
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

United Office

Company Location

United States

Company Website

unitedoffice.com

Company Facts

Organization Name

Monster VoIP

Date Founded

2012

Company Location

United States

Company Website

www.monstervoip.com

Categories and Features

Business VoIP

Call Recording
IVR / Voice Recognition
SIP Trunking
Unified Communications

Telephony

IVR / Voice Recognition
Predictive Dialer
VoIP
Voice & Data Integration

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Call Logging
Call Recording
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Distributed Call Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Communications

Not specified

IVR

Call Center
Call Logging
Call Recording
Call Routing
Phone Key Input
Voice Customization
Voice Mail

SIP Trunk

Not specified

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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