Ooma Office Reviews & Ratings

Ooma Office

4.8 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 104 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

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What is United World Telecom?

United World Telecom (UWT) is a global cloud communications provider helping businesses establish and manage international voice services across 160+ countries. Founded in 1996, UWT combines extensive global coverage with flexible solutions designed for businesses of all sizes. Organizations can provision local, national, and toll-free phone numbers in international markets to establish a local presence and improve customer accessibility. In supported countries, Local 2-Way Voice enables businesses to make and receive calls using the same local phone number, with local caller ID for outbound communications. UWT offers a complete cloud phone system with business softphones, advanced call routing, IVR, call recording, reporting, and AI-powered call insights. Businesses can also integrate international voice services into existing PBX, contact center, and unified communications platforms through SIP trunking, BYOC, and CRM integrations. Services are managed through an online control panel, giving administrators flexibility to configure routing, monitor calling activity, and manage their global communications. With 24/7 live support, dedicated account management, and customizable solutions, UWT helps organizations simplify international business communications while maintaining control over their existing technology infrastructure.

What is Ooma Office?

Ooma Office is a budget-friendly and user-friendly business VoIP solution that has received numerous accolades, making it suitable for companies of all sizes and easy to implement. With Ooma, businesses can access sophisticated voice and collaboration tools that can be customized to fit any workforce size, irrespective of the number of employees. This service provides unlimited lines for businesses and features a straightforward setup process that does not require contracts or long-term commitments, allowing flexibility for users. As small businesses expand, Ooma facilitates the effortless scaling of their phone systems to accommodate growth. Customers are presented with a range of hardware choices, including traditional analog phones, IP phones, or virtual services available through Mobile and Desktop applications. In addition, Ooma offers a comprehensive suite of business phone functionalities designed to deliver a smooth communication experience, including advanced tools such as virtual receptionists, ring groups, call parking, multi-site access, and more, all of which help small businesses project a larger presence. Furthermore, Ooma’s dedication to customer satisfaction ensures that users receive ongoing support and resources for optimizing their communication strategies.

Media

Media

Integrations Supported

Salesforce
3CX
Genesys Cloud CX
HubSpot CRM
Intercom
Microsoft Teams
Zendesk
Zoho CRM

Integrations Supported

Salesforce
Causal
Indent
NexHealth
Outdoo AI

API Availability

Has API

API Availability

Pricing Information

$7.95 per month
Plans start at $7.95/month, with pricing varying by country, phone number type, usage, and service configuration. Additional options include outbound calling, business softphones, SIP connectivity, and advanced features. Custom pricing is available for enterprise requirements and higher-volume deployments.
Free Trial Offered?

Pricing Information

$19.95/month per user
- Includes unlimited calls in the U.S. & Canada
- SMS/MMS messaging
- Virtual fax
- Free number transfer
- One FREE toll-free number + 500 minutes/month.

Supported Platforms

SaaS
Android
iPhone
Windows
Mac
On-Prem

Supported Platforms

SaaS
Android
iPhone
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

United World Telecom

Date Founded

1996

Company Location

United States

Company Website

www.unitedworldtelecom.com

Company Facts

Organization Name

Ooma

Date Founded

2004

Company Location

United States

Company Website

www.ooma.com/office/

Categories and Features

Call Forwarding

Not specified

Toll Free 800 Number

Not specified

Virtual Phone Number

Not specified

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
Voice Quality Enhancement

Call Forwarding

Not specified

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
Virtual Extensions
Web Conferencing

Telephony

Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP

Toll Free 800 Number

Not specified

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
Fax Management
Mobile Access
Multi-User Collaboration
Voice Mail

Vanity Phone Number

Not specified

Video Conferencing

Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing

Virtual Phone Number

Not specified

Web Conferencing

Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing

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