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What is UserVoice?

UserVoice stands out as the premier platform for gathering product insights within the B2B Software as a Service (SaaS) sector. By seamlessly integrating with your current systems, UserVoice enhances the qualitative feedback you obtain with valuable quantitative data. This tool allows you to obtain direct feedback from your end users, enabling customer-facing employees to effortlessly collect insights in their usual work environment. With convenient integrations for Slack and Microsoft Teams, your whole organization can stay informed about customer sentiments and opinions in real-time. Additionally, this accessibility fosters a culture of continuous improvement within your team.

What is BuildBetter?

Transform your product decision-making process to be five times more efficient with BuildBetter's cutting-edge Signal Engine, which revolutionizes qualitative data by streamlining the search, extraction, organization, and summarization processes. Enjoy an astonishing 78% uptick in insights derived from customer feedback when compared to teams utilizing conventional manual research approaches, marking a substantial leap forward in qualitative analysis. By systematically categorizing customer insights into relevant topics, themes, and issues, you can save an average of 200 hours each year. Our outstanding summarization features yield insights that feel remarkably effortless, whether it’s summarizing calls, feature requests, or any other data that BuildBetter can process. Thanks to our unique Call Intelligence, driven by the Signal Engine, you can meticulously monitor and assess every call received by your product team, ensuring that no critical information is overlooked. Enter a new phase of decision-making with BuildBetter, where actionable insights are readily accessible at your fingertips, empowering your team to make informed choices swiftly and effectively. This innovative approach not only enhances productivity but also fosters a culture of data-driven decision-making across your organization.

Media

Media

Integrations Supported

Slack
Azure DevOps Server
Bitium
Fivetran
HubSpot CRM
Ikigai
Integrate.io
Microsoft Dynamics 365
Microsoft Teams
Mozart Data
Salesforce Marketing Cloud Account Engagement
Sprout Social
Talkdesk
Tray.ai
Trelica
Wrike
Zapier
Zendesk
elevio

Integrations Supported

Slack

API Availability

API Availability

Pricing Information

Subscription Model
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

UserVoice

Date Founded

2008

Company Location

United States

Company Website

www.uservoice.com

Company Facts

Organization Name

BuildBetter

Date Founded

2020

Company Location

United States

Company Website

www.buildbetter.ai

Categories and Features

Crowdsourcing

Not specified

Customer Feedback

Not specified

Customer Service

Knowledge Base
Self Service Portal
Surveys & Feedback

Idea Management

Not specified

Product Management

Collaboration
Feedback Collection
Idea Management
Prioritization
Product Roadmapping

Categories and Features

AI Data Analytics

Not specified

AI Productivity

Not specified

AI Research Tools

Not specified

AI Tools

Not specified

Customer Feedback

Not specified

Product Management

Not specified

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