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What is ValueText?

ValueText is a dynamic messaging tool tailored specifically for Salesforce users, facilitating seamless communication across multiple channels, including SMS, WhatsApp, and Telegram. Users can easily initiate text conversations from their Salesforce records, encompassing contacts, leads, opportunities, and even custom entities, making engagement straightforward and efficient. The application features a central Chat Console and Converse Inbox to effectively manage customer interactions, ensuring that all communication is consolidated within a single platform. Users have the ability to personalize their messaging experience by incorporating custom labels, leveraging dynamic templates, sharing files and audio messages, scheduling texts, and establishing automated responses, among other functionalities. For those who need to distribute messages to numerous recipients simultaneously, ValueText streamlines this task through List Views, Reports, or Campaigns, making bulk communication hassle-free. Custom messages can be created, or existing templates and bots can be utilized to enhance the efficiency of interactions. If you’re looking to improve productivity and save time, ValueText enables the automated sending of SMS and WhatsApp messages directly within Salesforce using native automation tools, allowing users to quickly confirm appointments, send reminders, offer special deals, and more. This ensures that users remain focused on their core responsibilities while improving their communication workflows. Overall, this holistic messaging solution not only increases operational efficiency but also strengthens customer relationships by providing timely and relevant interactions.

What is OpenMessage?

OpenMessage is an innovative platform that empowers enterprise brands to engage their customers through customized branded text messages, referred to as OMs. These messages are crafted to be more engaging and intelligent, resulting in conversion rates that significantly exceed those of traditional methods. In contrast to marketing emails, which often go overlooked and are swiftly discarded, OpenMessage provides a means for brands to create captivating text messages that not only grab attention but also encourage interaction. Users can easily modify templates to fit their specific data, content, and experiences, making the messages more relevant. This strategy revitalizes your brand through conversations that are driven by personality and engagement, effectively resonating with customers. By promoting interactive dialogue, your offerings can become more accessible to customers, and data reveals that an impressive 90% of recipients open these messages within mere minutes. This swift engagement translates into conversion rates that are eight times greater than those achieved with standard text messaging. Furthermore, the platform supports brands in designing customizable canvases, which facilitate direct and impactful communication with their intended audiences, ultimately strengthening customer connections and enhancing loyalty. Through these personalized interactions, brands can foster a deeper sense of community and trust with their customer base, further solidifying their market presence.

Media

Media

Integrations Supported

WhatsApp
Salesforce
Telegram

Integrations Supported

WhatsApp
WeChat

API Availability

API Availability

Pricing Information

$5 per user per month
Basic: $5 per user per month
Standard: $9 per user per month
Pro: $18 per user per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

ValueText

Date Founded

2017

Company Location

India

Company Website

valuetext.io

Company Facts

Organization Name

OpenMessage

Date Founded

2019

Company Location

United States

Company Website

openmessage.io

Categories and Features

Bulk SMS

Not specified

SMS Marketing

Not specified

WhatsApp Marketing

Not specified

Categories and Features

Mobile Marketing

Not specified

SMS Marketing

Not specified

WhatsApp Marketing

Not specified

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