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What is Verizon VoIP Business Digital Voice?

Explore a reliable and feature-rich VoIP phone system designed with user-friendliness and effective management in mind. This platform includes mobile and desktop applications that support remote work, complemented by over 45 powerful features aimed at boosting your business's efficiency. VoIP Business Digital Voice functions as a professional communication tool that utilizes a secure cloud-based VoIP network, streamlining your call handling through desk phones and mobile apps for smooth business operations. It is particularly beneficial for organizations where customer accessibility is vital, as well as those needing to route calls efficiently to the right staff members and promptly respond to customer inquiries or urgent requests. With an extensive array of more than 45 advanced calling features, such as automatic call forwarding, voicemail to email, and easy call transfers across devices, your communication processes will be significantly improved. Furthermore, the cloud-based VoIP system guarantees that your business remains accessible during power outages by redirecting calls to a predetermined alternate number, ensuring you stay connected at all times. This all-encompassing solution not only improves communication but also strengthens your business continuity strategies, making it a critical asset for any organization. Ultimately, investing in this VoIP system means prioritizing seamless interactions and operational resilience in a fast-paced business environment.

What is Simplii?

Simplii's click-to-call feature enables a smooth shift from browsing the web to making phone calls with just one click. When this feature is in use, any phone number shown in your Chrome browser becomes instantly clickable. Moreover, our Fusion extension guarantees that incoming calls will show up on any active tab in your Chrome browser. With the Screen Pops functionality, you can easily answer or decline calls, send text replies, and manage call transfers or holds directly from your screen. Additionally, you have the option to record notes and contact information within the Screen Pop, which will be automatically saved to your contacts. When you integrate this with a Simplii CRM, all important data such as call history, recordings, SMS conversations, call outcomes, and notes are logged in real-time, ensuring seamless synchronization with your CRM. By simply linking your CRM account to Fusion, you can watch as the logs are updated automatically, significantly improving your workflow and communication effectiveness. This integration not only simplifies your calling experience but also guarantees that every interaction is thoroughly documented, making it easier to refer back to past communications and maintain a detailed record of your engagements. As a result, users can optimize their productivity and enhance their overall customer service experience.

Media

Media

Integrations Supported

ActiveCampaign
Autotask PSA
Copper
EZLynx
Gong
HubSpot CRM
HubSpot Customer Platform
Infinity
JobNimbus
Method:CRM
Microsoft Dynamics 365
Odoo
QQCatalyst
Redtail CRM
Salesforce
WHMCS
Wealthbox
Zendesk
Zendesk Sell

Integrations Supported

ActiveCampaign
Autotask PSA
Copper
EZLynx
Gong
HubSpot CRM
HubSpot Customer Platform
Infinity
JobNimbus
Method:CRM
Microsoft Dynamics 365
Odoo
QQCatalyst
Redtail CRM
Salesforce
WHMCS
Wealthbox
Zendesk
Zendesk Sell

API Availability

Has API

API Availability

Has API

Pricing Information

$35 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Verizon

Date Founded

1983

Company Location

United States

Company Website

www.verizon.com/business/

Company Facts

Organization Name

Simplii

Date Founded

2017

Company Location

United States

Company Website

www.simplii.net

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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