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What is VestaCall?

VestaCall is a cloud-centric provider of contact center solutions and UCaaS that utilizes artificial intelligence to offer features like global voice termination, SIP trunking, and sophisticated business phone systems. By merging voice services, routing capabilities, analytics, automation, and customer communication tools into one cohesive platform, VestaCall enables organizations to minimize revenue losses caused by missed calls and inadequate customer service experiences. Their diverse range of services includes Cloud PBX, SIP Trunking, Conversational AI, Cloud Contact Center, and Live Analytics, addressing various needs such as inbound customer support, outbound sales, operations for remote teams globally, and extensive communication for enterprises. A standout feature of VestaCall’s Cloud PBX is its provision of a high-quality virtual phone system that boasts extensive coverage in over 100 countries, offering features like HD voice quality, mobile and desktop applications, an auto-attendant with multi-tiered IVR menus, real-time call analytics, team messaging, call recording, and AI-based transcription services. This all-inclusive assortment of tools is designed to empower businesses to proficiently manage their communications, while also significantly improving customer engagement and satisfaction. By leveraging these advanced features, companies can streamline operations and foster stronger relationships with their customers.

What is Miatel?

Many clients have found it essential to reevaluate their operational strategies due to the constraints of quarantine measures. The transition to remote work for employees has intensified the emphasis on the efficiency of communication systems across diverse sectors. This change has influenced both large enterprises and smaller firms. As a result, we have noticed a significant increase in phone traffic from our clientele. To address this, we proactively expanded the capacity of our telecommunications infrastructure, ensuring we deliver uninterrupted service despite the surge in demand. In addition to enhancing capacity, we have upgraded our cloud-based office telephony solutions, allowing your employees to work remotely from any location without delays or additional expenses. Our team of dedicated professionals is ready to develop customized software solutions for call centers, seamlessly integrate CRM systems, and help you realize your ambitious projects. We are steadfast in our commitment to fostering your business's growth and achievement throughout the journey. With our expertise by your side, the realization of your vision is not just a possibility; it is an attainable goal that we strive to achieve together.

Media

Media

Integrations Supported

HubSpot CRM
Salesforce

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

VestaCall

Date Founded

2015

Company Location

China

Company Website

vestacall.com

Company Facts

Organization Name

Miatel

Date Founded

2013

Company Location

Singapore

Company Website

miatel.com/keysolutions

Categories and Features

Business VoIP

Not specified

Cloud PBX

Not specified

SIP Trunk

Not specified

Categories and Features

Cloud PBX

Not specified

SIP Trunk

Not specified

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