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What is VestaCall?

VestaCall is a cloud-centric provider of contact center solutions and UCaaS that utilizes artificial intelligence to offer features like global voice termination, SIP trunking, and sophisticated business phone systems. By merging voice services, routing capabilities, analytics, automation, and customer communication tools into one cohesive platform, VestaCall enables organizations to minimize revenue losses caused by missed calls and inadequate customer service experiences. Their diverse range of services includes Cloud PBX, SIP Trunking, Conversational AI, Cloud Contact Center, and Live Analytics, addressing various needs such as inbound customer support, outbound sales, operations for remote teams globally, and extensive communication for enterprises. A standout feature of VestaCall’s Cloud PBX is its provision of a high-quality virtual phone system that boasts extensive coverage in over 100 countries, offering features like HD voice quality, mobile and desktop applications, an auto-attendant with multi-tiered IVR menus, real-time call analytics, team messaging, call recording, and AI-based transcription services. This all-inclusive assortment of tools is designed to empower businesses to proficiently manage their communications, while also significantly improving customer engagement and satisfaction. By leveraging these advanced features, companies can streamline operations and foster stronger relationships with their customers.

What is SalesAngel?

You have the ability to identify incoming callers and match them with the most appropriate agent to cater to their needs. By employing intelligent call routing, communication efficiency is improved, allowing clients to engage with representatives best suited to handle their questions. This system tracks incoming calls using various criteria such as geographic location, source of the call, conversion rates, costs associated with each call, and the correlation between marketing spending and return on investment. The SalesAngel.com platform not only aids in building a virtual sales team or remote agents but also streamlines both outbound dialing and inbound call management, all fully integrated with the Salesforce ecosystem. Furthermore, it provides the opportunity to align your marketing lead generation efforts with the precise timing when these leads are primed for conversion into actual sales. With effective lead management strategies implemented, you can skillfully convert potential leads into dedicated clients, ensuring a seamless progression from initial interest to final acquisition. This holistic approach enhances customer satisfaction and drives overall business growth.

Media

Media

Integrations Supported

HubSpot CRM
Salesforce

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training

Company Facts

Organization Name

VestaCall

Date Founded

2015

Company Location

China

Company Website

vestacall.com

Company Facts

Organization Name

SalesAngel

Company Location

United States

Company Website

salesangel.com

Categories and Features

Business VoIP

Not specified

Cloud PBX

Not specified

SIP Trunk

Not specified

Categories and Features

Cloud PBX

Not specified

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