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What is VestaCall?

VestaCall is a cloud-centric provider of contact center solutions and UCaaS that utilizes artificial intelligence to offer features like global voice termination, SIP trunking, and sophisticated business phone systems. By merging voice services, routing capabilities, analytics, automation, and customer communication tools into one cohesive platform, VestaCall enables organizations to minimize revenue losses caused by missed calls and inadequate customer service experiences. Their diverse range of services includes Cloud PBX, SIP Trunking, Conversational AI, Cloud Contact Center, and Live Analytics, addressing various needs such as inbound customer support, outbound sales, operations for remote teams globally, and extensive communication for enterprises. A standout feature of VestaCall’s Cloud PBX is its provision of a high-quality virtual phone system that boasts extensive coverage in over 100 countries, offering features like HD voice quality, mobile and desktop applications, an auto-attendant with multi-tiered IVR menus, real-time call analytics, team messaging, call recording, and AI-based transcription services. This all-inclusive assortment of tools is designed to empower businesses to proficiently manage their communications, while also significantly improving customer engagement and satisfaction. By leveraging these advanced features, companies can streamline operations and foster stronger relationships with their customers.

What is Vesta Control Panel?

Vesta Core is built on Bash, a preferred scripting language among Linux server administrators who are often adept at troubleshooting and navigating server intricacies, which has significantly fueled Vesta's expansion. These proficient admin professionals are skilled at diagnosing problems and possess a deep understanding of server frameworks. The synergy of Bash with the GPL licensing enables Vesta to swiftly tackle issues and roll out new features. Its integrated firewall is adept at managing prevalent security threats, boasting features typically seen in enterprise-level solutions. Moreover, it incorporates smart filters for services like Apache, Exim, and SSH, which automatically block any host IP that makes repeated login attempts. Users benefit from a high degree of flexibility when managing backups, allowing for the exclusion of specific files, directories, accounts, or even entire domains as per their requirements. The system allows for adjustments in backup frequency and the number of retained copies, with the default configuration set to produce three backups nightly via a cron job. This extensive customization capability empowers server administrators to fine-tune their backup strategies, ensuring they align with individual operational demands. Ultimately, this adaptability enhances the overall efficiency of server management and contributes to a more secure and reliable hosting environment.

Media

Media

Integrations Supported

Amazon EC2
HubSpot CRM
Kamatera
MySQL
PostgreSQL
Salesforce
Site.pro
SkySilk
Softaculous

Integrations Supported

Amazon EC2
HubSpot CRM
Kamatera
MySQL
PostgreSQL
Salesforce
Site.pro
SkySilk
Softaculous

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$3 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VestaCall

Date Founded

2015

Company Location

China

Company Website

vestacall.com

Company Facts

Organization Name

Vesta

Company Website

vestacp.com

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

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