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What is VestaCall?

VestaCall is a cloud-centric provider of contact center solutions and UCaaS that utilizes artificial intelligence to offer features like global voice termination, SIP trunking, and sophisticated business phone systems. By merging voice services, routing capabilities, analytics, automation, and customer communication tools into one cohesive platform, VestaCall enables organizations to minimize revenue losses caused by missed calls and inadequate customer service experiences. Their diverse range of services includes Cloud PBX, SIP Trunking, Conversational AI, Cloud Contact Center, and Live Analytics, addressing various needs such as inbound customer support, outbound sales, operations for remote teams globally, and extensive communication for enterprises. A standout feature of VestaCall’s Cloud PBX is its provision of a high-quality virtual phone system that boasts extensive coverage in over 100 countries, offering features like HD voice quality, mobile and desktop applications, an auto-attendant with multi-tiered IVR menus, real-time call analytics, team messaging, call recording, and AI-based transcription services. This all-inclusive assortment of tools is designed to empower businesses to proficiently manage their communications, while also significantly improving customer engagement and satisfaction. By leveraging these advanced features, companies can streamline operations and foster stronger relationships with their customers.

What is Vesta?

Vesta streamlines the collection and refinement of product information from suppliers, ensuring that it integrates effortlessly with your online retail platform. This allows you to concentrate on increasing sales rather than managing your digital inventory. Through Vesta's automated workflows, vendor product data and updates are routinely gathered and processed over time, guaranteeing that incoming information is prepared efficiently for your eCommerce site. Updates concerning product specifications, pricing, and stock levels are seamlessly integrated into your Product Information Management (PIM) system or eCommerce platform, which helps to maintain your store's accuracy over time. By automating the management of product data, Vesta alleviates many of the repetitive tasks that often take up precious time. This automation not only reduces operational expenses but also enhances the effectiveness of your resources, allowing you to put monotonous duties on autopilot. As a result, with Vesta, you can significantly improve your business's efficiency and dedicate more energy to strategic growth pursuits, ultimately transforming the way you operate. In the end, Vesta equips you with the tools to thrive in a competitive marketplace by freeing up your focus for innovation and expansion.

Media

Media

Integrations Supported

BigCommerce
HubSpot CRM
Magento
Salesforce
Shopify
Ultra Commerce
Volusion
WooCommerce

Integrations Supported

BigCommerce
HubSpot CRM
Magento
Salesforce
Shopify
Ultra Commerce
Volusion
WooCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$1,500 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VestaCall

Date Founded

2015

Company Location

China

Company Website

vestacall.com

Company Facts

Organization Name

Ultra Commerce

Date Founded

2000

Company Location

Australia

Company Website

ultracommerce.co/vesta/

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Categories and Features

PIM

Content Syndication
Data Modeling
Data Quality Control
Digital Asset Management
Documentation Management
Master Record Management
Version Control

Product Data Management

Bill of Material Management
Document Management
Formula Management
Product Analytics
Product Lifecycle Management
Testing Management
Version Control

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