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What is VirtualPBX?

VirtualPBX gives small businesses a complete, high-powered cloud phone system for $15/user/month with every feature already included. One simple plan. No contracts. No feature gates. Zero surprises. Just smarter voice for growing companies—whether teams operate at a desk, on the road, or remotely. Teams can deploy AI FrontDesk for intelligent 24/7 call handling, then scale into advanced messaging capabilities as business needs evolve. Founded by the pioneers who invented cloud telephony in 1997, VirtualPBX backs every account with expert, U.S.-based human support from people who genuinely understand small business. Having the right technology is important—but having the right team behind it levels the playing field.

What is LuzardoFax?

Most online fax providers advertise a price that does not include the legal instrument a healthcare practice actually needs. The Business Associate Agreement sits on a higher tier, and a practice that signs up on the cheap plan is out of compliance from the first page it sends. LuzardoFax includes the signed BAA on every paid plan, starting at $25 a month, and executes it in-app during onboarding rather than through a sales call. Each signature is anchored to the Bitcoin blockchain through OpenTimestamps, so the execution date can be verified independently. The second surprise is the invoice. Several providers bill by 60-second transmission increments and charge whichever is higher — actual pages or connection time. A dense scan or a slow receiving line turns a four-page fax into eight billed pages, and nothing on the advertised rate warns you. LuzardoFax counts the pages in the document. Failed attempts cost nothing. At 110 percent of the monthly allowance, sending and receiving pause instead of billing overage, so the monthly cost is the number on the plan. Encrypted at rest with LUKS2 (AES-256), TLS in transit, per-account audit logs and two-factor authentication. Month-to-month, with no annual commitment and no cheaper price hidden behind one. Numbers port out with a documented exit kit. Bilingual English and Spanish. 14-day free trial, no credit card.

Media

Media

Integrations Supported

Zapier
Amazon Web Services (AWS)
Dropbox
Nekton.ai
Planfix
Salesforce
Stackreaction

Integrations Supported

Zapier
Amazon Web Services (AWS)
Dropbox
Nekton.ai
Planfix
Salesforce
Stackreaction

API Availability

Has API

API Availability

Has API

Pricing Information

$18/month
Free Version
Free Trial Offered?

Pricing Information

$25/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VirtualPBX

Date Founded

1997

Company Location

United States

Company Website

www.virtualpbx.com

Company Facts

Organization Name

LuzardoFax, Inc.

Date Founded

2026

Company Location

Miami, Florida, United States

Company Website

luzardofax.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

VirtualPBX Business VoIP stands out as a leading provider in the realm of cloud-based communication solutions, catering to organizations of various sizes. With an extensive experience spanning over 27 years, VirtualPBX offers a dependable VoIP service boasting an impressive uptime of 99.999%. The platform is equipped with a range of sophisticated features and is backed by outstanding customer service. As a privately held company based in the United States, VirtualPBX is committed to delivering award-winning support around the clock, every day of the year, and offers flexible solutions that can adapt as your business expands. Small enterprises can enjoy significant cost savings, averaging between 40-80%, making VirtualPBX a practical and trustworthy option for their communication needs.

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

VirtualPBX Contact Center is transforming the landscape for small to medium-sized contact centers. Boasting more than 27 years of expertise in cloud communications, VirtualPBX delivers a tailored and all-encompassing solution for remote contact center needs. As a privately-owned company based in the United States, VirtualPBX provides exceptional customer support available around the clock, software known for its remarkable reliability with 99.999% uptime, and countless options for customizing call flows and queues to cater to the specific requirements of each client.

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Online Fax

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

SMS Marketing

VirtualText is a comprehensive text messaging platform designed to enhance communication between businesses and their customers or employees through the use of their current phone numbers. This all-inclusive solution enables users to send and receive both SMS and MMS messages, consolidating all text interactions into a single, user-friendly interface. How It Operates VirtualText streamlines communication, promoting efficiency in your workflow. Here are some of its standout features: Collaborative Inbox: Team members can collectively access a unified inbox to oversee all text and web chat dialogues. This ensures that the entire communication history is centralized, reducing the likelihood of missed messages. Automated Texting: Increase productivity by automating your message distribution. You can configure automatic responses, schedule texts for future delivery, or establish drip campaigns for marketing initiatives, reminders, and follow-up communications. Contact Organization: Maintain an organized contact list and tailor your messaging effectively. You can categorize audiences and utilize keywords to automatically enroll new subscribers, ensuring your outreach is both relevant and targeted.

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Online Fax

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

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