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What is VoIPco Telecom?

VoIPco provides an extensive range of services and an impressive array of features aimed at enhancing your company's telecommunications experience. By utilizing VoIPco, businesses can modernize their phone systems and potentially see a return on investment within 6 to 12 months. You can utilize your telecom services across various devices connected to your IT network, such as desktop phones, mobile devices, and computers. The Unified Communications (UC) system integrates voice, video, chat, and contact center/IVR applications smoothly, leading to significant improvements in communication and overall productivity. Our robust software and services empower you to manage your account effectively while seamlessly integrating our premium cloud communication solutions, ensuring that your business operates efficiently and remains competitive in today's fast-paced environment.

What is Nixxis Contact Suite?

A wide array of communication channels—including Voice, Chat, Email, SMS, WhatsApp, Facebook, Instagram, Twitter, LinkedIn, Appstores, Forms, and Blogs—are adeptly overseen by either your Representatives or our Bots, guaranteeing that customer requirements are fulfilled while interpreting their intents to deliver meaningful insights that improve their overall experience. Through the incorporation of artificial intelligence, we enhance automation processes, ensuring that both Customers and Agents engage in seamless and harmonious interactions. With machines tailored to support your needs, there is every reason to harness their potential, which can elevate your productivity by as much as 300%. Our distinguished reputation for providing a Telecom-grade platform has crossed numerous international boundaries, gaining the confidence of significant entities in the Telecom, Energy, and Banking & Finance sectors to protect their most treasured asset: customer relationships. This unwavering dedication to exceptional service is precisely what differentiates us in a fiercely competitive market, demonstrating our commitment to ongoing innovation. As we continue to evolve, we remain focused on enhancing our offerings to better serve our clients’ changing needs.

Media

Media

Integrations Supported

ConnectWise Automate
Creovai
Microsoft 365
Salesforce
Sugar Connect
Zapier

Integrations Supported

ConnectWise Automate
Creovai
Microsoft 365
Salesforce
Sugar Connect
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$12.99 per month
Free Trial Offered?
Free Version

Pricing Information

$20.00 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VoIPco Telecom

Date Founded

2007

Company Location

United States

Company Website

www.voipco.com

Company Facts

Organization Name

Nixxis

Date Founded

2006

Company Location

Belgium

Company Website

www.nixxis.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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