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What is Vocally?

Vocally functions as an AI voice receptionist tailored for small to medium-sized service businesses. This cutting-edge tool operates around the clock, managing incoming calls in several languages, including Italian, English, and Spanish, while also facilitating bookings, providing responses from a customized knowledge base, and effectively directing or escalating calls as needed. Furthermore, it enhances customer interaction through follow-ups via SMS, email, and WhatsApp, thereby boosting engagement. The addition of a user-friendly voice widget on websites enables visitors to connect with the same AI assistant, creating a consistent experience. Each business benefits from its own dedicated tenant, which includes personalized prompt tuning, detailed call logs, transcripts, and extensive usage analytics. Developed by Mandally Technologies S.R.L.S. in Italy, this service is designed to meet the specific demands of various industries. With its wide array of features, Vocally not only optimizes communication but also significantly improves operational efficiency for its clients. Ultimately, Vocally sets a new standard for customer service automation in the industry.

What is Q-Signage?

Established in 2005, Quintetto is based in Pont Saint Martin, located in the Aosta Valley of Italy, a region famous for producing major tech firms such as Olivetti and Telecom Italia. The company's ability to provide innovative solutions in response to significant industry changes has led to it obtaining numerous research grants from both Italian governmental bodies and the European Union over time. Through relentless dedication to research and development, Quintetto has built an impressive array of advanced technologies, particularly excelling in real-time multi-device and multi-flow streaming, artificial intelligence, and holographic advancements that enhance human interaction in the digital world. It has been honored with the EU Commission Seal of Excellence for Innovation on two occasions, in 2016 and 2017, underscoring its influential role in the tech sector. Furthermore, the company is part of the PoloICT Innovation Hub and has been officially designated as an Innovative SME by Italy’s Ministry of Industry and Innovation, reflecting its strong commitment to technological progress and leadership within the industry. Quintetto’s ongoing efforts not only push technological boundaries but also set new standards for what can be achieved in the realm of innovation, ensuring its place at the forefront of the technology landscape.

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Mandally Technologies S.R.L.S.

Company Location

Italy

Company Website

vocally.me

Company Facts

Organization Name

Quintetto

Company Location

Italy

Company Website

www.quintetto.it/

Categories and Features

AI Receptionists

Not specified

AI Voice Agents

Not specified

Conversational AI

Not specified

Categories and Features

Digital Signage

Not specified

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