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What is VoiceLine?

Effortless field documentation has become achievable, now organized into actionable insights. VoiceLine revolutionizes field sales intelligence by allowing you to use your voice to quickly capture any interaction in mere moments. By leveraging AI, it empowers your sales team to make informed, data-driven decisions. With VoiceLine, recording field engagements is as easy as tapping and speaking, with our AI efficiently identifying and extracting crucial data points. This method of creating a VoiceLine is seven times faster than conventional typing and is specifically designed for use while you’re on the move. Any thought or observation that surfaces during your fieldwork can be documented seamlessly, integrating directly into your CRM system. You can easily record details hands-free; with just a single click, VoiceLine enables swift recordings. Transform your travel time into a productive session by using your voice whether you're in the car or at another location. Ensure that each field interaction results in actionable insights, with our AI adeptly organizing and extracting essential business information from the VoiceLines you produce. Furthermore, Smart Reports can be customized to fit your specific requirements in just a few clicks, further streamlining your workflow. This groundbreaking approach to field documentation not only enhances efficiency but fundamentally changes how sales teams function, fostering a more dynamic and responsive working environment. As a result, every engagement becomes an opportunity for growth and improvement.

What is Eleveo?

Our globally recognized solutions for contact center compliance and workforce optimization have received numerous accolades. By implementing compliance recording, businesses can safeguard themselves against theft, legal issues, and potential fines. Eleveo offers comprehensive coverage tailored to your requirements, accommodating everything from voice calls to land mobile radios. To maintain compliance, users have the option to anonymize or eliminate sensitive information from their data. Data archiving can be customized based on specific rules or can be done automatically through categorization features. Additionally, you can oversee your team's voice interactions with clients effectively. Every action taken within the system is logged for auditing purposes, and simplified extracts are available for thorough compliance reviews. It is essential to record support, sales, and back-office business transactions to protect your interests, ensuring everything is documented in a centralized location. With decades of experience in recording voice conversations, our solutions have gained the trust of clients worldwide, reinforcing our commitment to excellence in compliance and optimization. This level of reliability makes us a preferred choice for businesses striving for operational integrity.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Pipedrive
SAP CRM
Salesforce
Zoho CRM

Integrations Supported

Amazon Connect
CallFinder
Cisco Unified Contact Center
Microsoft Teams
Webex Contact Center
Zoom Contact Center

API Availability

Has API

API Availability

Pricing Information

Free
Free Version

Pricing Information

Priced per named agent - Eleveo works with 450+ reseller partners globally

Supported Platforms

SaaS
Android
iPhone
Mac

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VoiceLine

Company Location

United States

Company Website

getvoiceline.com

Company Facts

Organization Name

Eleveo

Date Founded

1999

Company Location

United States

Company Website

www.eleveo.com

Categories and Features

AI Tools

Not specified

Field Sales

Not specified

Categories and Features

Call Recording

On-Demand Recording
Scheduled Recording
Screen Activity Recording

Customer Experience

Analytics
Dashboard

Speech Analytics

Not specified

Workforce Management

Not specified

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Reporting
Speech Analytics
Surveying
Workforce Management

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