360 SMS APP Reviews & Ratings

360 SMS APP

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 4 Ratings

Total 5 out of 5 stars
ease 4.5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Voicesend.ai?

Voicesend.ai is an essential resource for elevating your outbound marketing strategies. By combining cutting-edge AI with a personal touch, our platform enables you to craft customized voicemails that resonate with recipients. Move away from the cold, generic feel of typical automated systems—Voicesend.ai creates messages that feel genuinely human, fostering stronger connections and enhancing engagement. When reaching out to prospective clients, following up on leads, or nurturing relationships, our solution ensures your voice is distinct, capturing attention in a crowded landscape. In essence, Voicesend.ai transforms your outreach methods, turning communications into impactful interactions that leave lasting impressions on your audience. By adopting this groundbreaking approach, you can guarantee that your marketing initiatives produce significant and valuable outcomes. Moreover, with the ability to personalize each interaction, your overall effectiveness in connecting with clients will undoubtedly improve.

What is 360 SMS APP?

360 SMS App is a 100% Salesforce- and Zoho-native, AI-powered digital engagement platform that helps businesses connect, converse, and convert across 15+ messaging channels—without leaving Salesforce. Trusted by 3,000+ businesses across 100+ countries, it’s been a proven name for 10+ years and maintains a 4.98/5 rating on Salesforce AppExchange. Unify every customer conversation in one Salesforce interface—SMS plus WhatsApp, WeChat, LINE, Viber, Kakao, Zalo, and more. Teams can run true two-way messaging from Salesforce records, so sellers, marketers, and service reps never lose context. Every interaction is automatically captured and logged against Leads, Contacts, Accounts, Cases, Opportunities, and custom objects, creating a complete communication timeline that supports faster follow-ups, better handoffs, and cleaner reporting. Automation is at the core. Launch quickly with no-code tools for recurring messages, auto-replies, surveys, and drip campaigns. For more complex workflows, scale with Salesforce Flows, APIs, and integrations—trigger messages from record updates, stage changes, case milestones, or time-based events. This flexibility helps teams expand engagement without relying on developers for every new use case. AI and AI Agents improve productivity and outcomes at every stage of the journey. Use real-time language translation to respond instantly in a customer’s preferred language. AI-suggested replies help agents answer faster and more accurately, while message refinement and template quality scoring keep outreach clear, consistent, and compliant. Conversation intelligence delivers summaries, sentiment signals, key takeaways, and next-best-action recommendations, helping teams continuously optimize engagement. AI chatbots extend automation 24/7 by handling FAQs, qualifying leads, booking meetings, capturing structured data, and routing conversations to the right queue when human attention is needed—so response times stay low even after hour

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Integrations Supported

Integrations Supported

CRMJIO
Salesforce
Zoho CRM

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$20 or $7 per month
Pricing starts at $20/month or $7/user/month. Final cost depends on users, channels enabled, and message volume. Includes native Salesforce/Zoho messaging, conversation tracking, CRM logging, templates, and compliance tools. AI, chatbot, and advanced automation features are available in higher tiers. Custom pricing available for enterprise needs.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Voicesend.ai

Date Founded

2012

Company Location

United States

Company Website

voicesend.ai/

Company Facts

Organization Name

360 SMS APP

Date Founded

2012

Company Location

United States

Company Website

360smsapp.com

Categories and Features

Categories and Features

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat
Video Content

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes

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