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What is Voiso?

Voiso is a cloud-based contact center platform that simplifies the process of establishing, scaling, and overseeing your contact center, all while enhancing customer satisfaction and business performance. It offers a range of features such as local calling options, intelligent auto dialers, AI-driven voice recognition, tools for agent management, and support for multiple communication channels. In addition, Voiso seamlessly integrates with leading CRM and helpdesk systems, making it easier for businesses to enhance their communication strategies. The platform not only aids in scaling your operations but also allows you to engage with customers in countries with stringent regulations, thereby facilitating international business growth. By leveraging these capabilities, Voiso positions itself as a comprehensive solution for modern contact center needs.

What is Hot Prospector?

Manage every aspect of your leads seamlessly with our all-inclusive Contact Manager, which allows for easy importation or exportation of both individual contacts and large data sets. You have the flexibility to personalize your database by adding custom fields to capture all necessary information. Furthermore, you can quickly create tailored lead forms to engage potential customers who show interest. Our powerful phone system is equipped to handle both incoming inquiries and outgoing sales calls, ensuring that your operations run smoothly. You can also craft various voicemail messages and sales scripts that cater specifically to your team’s strategy, along with designing impactful marketing campaigns that utilize voicemails, SMS communications, and pre-recorded messages. Every call made is meticulously documented for performance analysis and metrics, enabling you to enhance your conversion rates significantly. Imagine wielding the marketing capabilities of email but delivered instantly via text messages; that’s exactly what our SMS Marketer provides. With this tool, you can launch both standard and engaging conversational campaigns, set up autoresponders for seamless follow-up, and keep track of every text interaction to maximize your return on investment. Ultimately, this innovative solution not only enhances your communication with potential clients but also allows you to engage your audience in a more dynamic and immediate manner. You will be able to establish deeper connections with your customer base, paving the way for increased loyalty and higher sales conversions.

Media

Media

Integrations Supported

Bitrix24
Microsoft Dynamics 365
Outdoo AI
Pipedrive
Proftit CRM
Salesforce
Sugar Sell
UTIP
Zendesk
Zoho CRM

Integrations Supported

Wufoo
Zapier

API Availability

Has API

API Availability

Pricing Information

$49 per user per month
Free Trial Offered?

Pricing Information

$197 per user per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Voiso

Date Founded

2016

Company Location

Singapore

Company Website

voiso.com

Company Facts

Organization Name

M&M Helton Enterprises

Date Founded

2010

Company Location

United States

Company Website

hotprospector.com

Categories and Features

AI Call Center

Not specified

AI Dialers

Not specified

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Progressive Dialer
Surveys

Business VoIP

Call Recording
Contact Management
Encryption
IVR / Voice Recognition
SIP Trunking
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Workflow Management

IVR

Call Center
Call Logging
Call Recording
Call Routing
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Campaign Specific Caller ID
Contact Management
Lead Capture
Lead Management

Sales Dialers

Not specified

Telemarketing

Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Auto Dialer

Not specified

Sales Dialers

Not specified

Sales Engagement

Not specified

SMS Marketing

Not specified

Telephony

Not specified

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