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What is Voiso?

Voiso is a cloud-based contact center platform that simplifies the process of establishing, scaling, and overseeing your contact center, all while enhancing customer satisfaction and business performance. It offers a range of features such as local calling options, intelligent auto dialers, AI-driven voice recognition, tools for agent management, and support for multiple communication channels. In addition, Voiso seamlessly integrates with leading CRM and helpdesk systems, making it easier for businesses to enhance their communication strategies. The platform not only aids in scaling your operations but also allows you to engage with customers in countries with stringent regulations, thereby facilitating international business growth. By leveraging these capabilities, Voiso positions itself as a comprehensive solution for modern contact center needs.

What is RoloCRM?

We are excited to present a user-friendly application that streamlines the process of tracking your telecalling endeavors while boosting your team's efficiency. Your team members only need a smartphone and a SIM card to get started, whether they are working remotely or in an office setting. The application empowers you to assign leads and monitor their progress as if they were physically present with you! You can easily import leads from a CSV file or collect them from various sources including your website, Sulekha, Magicbricks, IndiaProperty, 99Acres, and Facebook. Our web-based platform allows for seamless uploading and assigning of leads in a single step. You can choose to distribute these leads evenly among your team or tailor the allocation to suit your specific needs. Featuring an intelligent dialer, your team can manage their daily calls effortlessly. When a potential customer expresses interest, RoloCRM equips you with effective tools to schedule appointments, track follow-ups, and send reminders, ensuring that every aspect necessary for lead management and conversion is covered. This all-encompassing solution guarantees that you remain organized and maintain control over your telecalling activities, ultimately leading to greater success. Additionally, the intuitive interface makes it easy for teams to collaborate and share insights, further enhancing overall effectiveness.

Media

Media

Integrations Supported

Zoho CRM
Bitrix24
Microsoft Dynamics 365
Outdoo AI
Pipedrive
Proftit CRM
Salesforce
Sugar Sell
UTIP
Zendesk

Integrations Supported

Zoho CRM
Facebook
Freshsales
Google Calendar
Google Cloud Platform
Google Drive
HubSpot CRM
HubSpot Customer Platform
MyOperator
Twilio

API Availability

Has API

API Availability

Pricing Information

$49 per user per month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Voiso

Date Founded

2016

Company Location

Singapore

Company Website

voiso.com

Company Facts

Organization Name

Netmine Mobile Innovations

Date Founded

2018

Company Website

rolocrm.in/

Categories and Features

AI Call Center

Not specified

AI Dialers

Not specified

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Progressive Dialer
Surveys

Business VoIP

Call Recording
Contact Management
Encryption
IVR / Voice Recognition
SIP Trunking
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Workflow Management

IVR

Call Center
Call Logging
Call Recording
Call Routing
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Campaign Specific Caller ID
Contact Management
Lead Capture
Lead Management

Sales Dialers

Not specified

Telemarketing

Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

CRM

Not specified

Sales Enablement

Not specified

Telemarketing

Not specified

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