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What is Voiso?

Voiso is a cloud-based contact center platform that simplifies the process of establishing, scaling, and overseeing your contact center, all while enhancing customer satisfaction and business performance. It offers a range of features such as local calling options, intelligent auto dialers, AI-driven voice recognition, tools for agent management, and support for multiple communication channels. In addition, Voiso seamlessly integrates with leading CRM and helpdesk systems, making it easier for businesses to enhance their communication strategies. The platform not only aids in scaling your operations but also allows you to engage with customers in countries with stringent regulations, thereby facilitating international business growth. By leveraging these capabilities, Voiso positions itself as a comprehensive solution for modern contact center needs.

What is Trellus?

Trellus is a Chrome extension for outbound sales teams that power dials or parallel dials (up to five lines) from the lists, tasks and views reps already use in their CRM, sales engagement platform or Google Sheets. When someone answers, the rep is connected and the other lines stop; the call outcome, notes, summary and any callback are logged back automatically. It also includes voicemail drop, phone-screener handling, extra phone numbers with spam remediation, and AI roleplay practice. Business customers add real-time AI coaching, call analytics and a shared virtual sales floor. Pricing starts at $99.99 per seat per month for Power, with Power + Parallel at $149.99 and custom Business plans; there is no free tier.

Media

Media

Integrations Supported

Pipedrive
Salesforce
Zoho CRM
Bitrix24
Proftit CRM
UTIP

Integrations Supported

Pipedrive
Salesforce
Zoho CRM
Apollo
Attio
Clay
Close
Elto Dialer
GoHighLevel
Google Chrome
Google Sheets
HubSpot CRM
HubSpot Sales Hub
Outreach
Quo
Salesloft
lemlist

API Availability

Has API

API Availability

Pricing Information

$49 per user per month
Free Trial Offered?

Pricing Information

$99.99/user/month
Power: $99.99 per user per month. Power + Parallel: $149.99 per user per month. Business: custom pricing (book a demo). No free plan or free trial; Power and Power + Parallel can be bought online with no seat minimum.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Voiso

Date Founded

2016

Company Location

Singapore

Company Website

voiso.com

Company Facts

Organization Name

Trellus

Company Location

United States

Company Website

www.trellus.ai/

Categories and Features

AI Call Center

Not specified

AI Dialers

Not specified

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Progressive Dialer
Surveys

Business VoIP

Call Recording
Contact Management
Encryption
IVR / Voice Recognition
SIP Trunking
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Workflow Management

IVR

Call Center
Call Logging
Call Recording
Call Routing
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Campaign Specific Caller ID
Contact Management
Lead Capture
Lead Management

Sales Dialers

Not specified

Telemarketing

Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

AI Dialers

Not specified

Auto Dialer

Call Recording
Call Reporting
Power Dialer

Parallel Dialers

Not specified

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Popular Alternatives