Vonage Business Reviews & Ratings

Vonage Business

3.3 out of 5 stars

Ratings and Reviews 3 Ratings

Total 3.5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4 out of 5 stars
support 2.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Vonage Business?

Vonage Business stands out as a leading cloud communication platform designed for businesses of all types and sizes. It meets the extensive communication needs of organizations striving for growth, offering more than 40 key features alongside functionalities for mobility, conferencing, and smooth integration with top cloud applications. With a user community surpassing 500,000 companies, Vonage offers various flexible plans and packages that cater to different organizational requirements. This versatility contributes to its popularity among businesses looking to significantly improve their communication strategies. As a result, many enterprises have chosen Vonage to help streamline their communication processes and foster better collaboration.

What is MiCloud Flex?

Presenting a tailored communication solution developed on a premier public cloud platform that boosts productivity in the workplace. MiCloud Flex is designed to deliver a unique experience for both your employees and customers alike. By harnessing the formidable reliability, security, and scalability of Google Cloud, MiCloud Flex guarantees dependable uptime and ensures compliance with necessary regulations you can rely on. This all-inclusive cloud offering facilitates unified, scalable, and mobile communication that is available to anyone, anywhere, on any device. It provides all the essential tools needed to enhance your communication strategy, promoting greater mobility, sophisticated enterprise and team collaboration, as well as exceptional customer service—without the costs and complexities often tied to traditional on-premises communication systems. Experience an enterprise-level communication solution in the cloud with customizable options that seamlessly fit into popular business applications. With MiCloud Flex, you benefit from a holistic, single-cloud solution from the leading cloud provider, effectively streamlining all your communication requirements. In the current fast-moving landscape, a dependable cloud-based communication system is not just advantageous but vital for maintaining a competitive edge. Embracing this innovative solution can significantly transform how your organization interacts both internally and externally.

Media

Media

Integrations Supported

Daisee
Agency Matrix
Alexa Smart Properties
Flip
Google Chrome
Jinoby
JobDiva
KonnectzIT
Krisp
LoanPro
PubNub
Quickwork
SMS Gatez
Salesforce
Sugar Sell
Sysevo
Telerivet
The SaaSy People
VEVS Boat Rental Software
WIZ AI Talkbots

Integrations Supported

Daisee

API Availability

API Availability

Pricing Information

$19.99/month/user

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Not specified

Company Facts

Organization Name

Vonage

Date Founded

2001

Company Location

United States

Company Website

www.vonage.com

Company Facts

Organization Name

Mitel Networks

Date Founded

1973

Company Location

Canada

Company Website

www.mitel.com/products/business-phone-systems/cloud/micloud-flex

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
VoIP
Voice & Data Integration

Toll Free 800 Number

Not specified

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Vanity Phone Number

Not specified

Categories and Features

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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