Ratings and Reviews 3 Ratings

Total 3.5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4 out of 5 stars
support 2.5 out of 5 stars

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What is Vonage Business?

Vonage Business stands out as a leading cloud communication platform designed for businesses of all types and sizes. It meets the extensive communication needs of organizations striving for growth, offering more than 40 key features alongside functionalities for mobility, conferencing, and smooth integration with top cloud applications. With a user community surpassing 500,000 companies, Vonage offers various flexible plans and packages that cater to different organizational requirements. This versatility contributes to its popularity among businesses looking to significantly improve their communication strategies. As a result, many enterprises have chosen Vonage to help streamline their communication processes and foster better collaboration.

What is TelcoSwitch?

TelcoSwitch is a leader in telecommunications advancements, committed to equipping UK businesses with cost-effective and efficient solutions for Unified Communications as a Service. We serve both channel partners and direct clients, providing clear and flexible licensing options that meet the unique needs of each organization. Our comprehensive technical training program, along with a dedicated support helpdesk based in London, contributes to our remarkable 97% customer satisfaction rating. Joining the TelcoSwitch channel partner network is entirely free, and we eliminate restrictive practices like forecasting and minimum commitments that could impede your growth. Our diverse array of resources, including training materials and sales documents for customer engagement, enables you to effectively promote your brand while being supported by our top-tier solutions and infrastructure. Additionally, we are committed to continuously improving our services, ensuring that our partners and customers receive exceptional value and support at every turn. We believe that by fostering a collaborative environment, we further enhance the success of all involved.

Media

Media

Integrations Supported

Agency Matrix
Botsplash
Carbyne
Detrack
Jiminny
JobDiva
Loangility
Method:CRM
Mozilla Firefox
Operata
QuickBooks Online
Retainly
SuprSend
Teneo.AI
The SaaSy People
VEVS Boat Rental Software
Vanillasoft
Workativ
Zapier

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

$19.99/month/user

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Not specified

Company Facts

Organization Name

Vonage

Date Founded

2001

Company Location

United States

Company Website

www.vonage.com

Company Facts

Organization Name

TelcoSwitch

Date Founded

2015

Company Location

United Kingdom

Company Website

telcoswitch.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
VoIP
Voice & Data Integration

Toll Free 800 Number

Not specified

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Vanity Phone Number

Not specified

Categories and Features

Business VoIP

Not specified

UCaaS

Not specified

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