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What is Votelly?

Votelly is an innovative cloud-based VoIP phone system tailored for sales, customer support, and various teams that handle customer interactions over the phone. It provides a range of local, national, and toll-free virtual phone numbers, complemented by features such as cloud PBX call flows, IVR menus, business-hours routing, ring groups, call queues, and a shared inbox for managing calls, SMS, and voicemail. Teams benefit from robust tools including predictive and power dialers, call recording, live transcription, AI-generated summaries, detailed call analytics, wallboards, and agent scorecards to optimize both incoming and outgoing communication. With seamless integrations available for CRM, helpdesk, and chat platforms, call records and associated notes are effortlessly synchronized, while a REST API and signed webhooks enable customizable connectivity solutions. Votelly is accessible via web browsers, desktop, and mobile applications, ensuring number availability in 118 countries; it is particularly aimed at businesses and contact centers seeking a hosted alternative to traditional on-premises phone systems. This adaptability empowers teams to significantly enhance their communication capabilities while fostering improved customer engagement and satisfaction. Furthermore, Votelly’s user-friendly interface and comprehensive features make it an appealing choice for organizations looking to modernize their communication infrastructure.

What is GCI?

Stay connected, informed, and accessible with a variety of features such as caller ID, call waiting, call forwarding, and voicemail, all included in a cost-effective plan. Boost your efficiency with additional functionalities like anonymous call rejection, distinctive ringing, call transfer, last-call return, speed dialing, and three-way calling. Set up hunt groups to efficiently guide customers to the right team member without delay. Work alongside experts who can develop innovative features for your business, streamline processes, or help cut down on expenses. No matter your goals, our focus is on creating customized solutions that meet your specific requirements. Leverage your current call manager with this standard IP voice service, which supports higher call volumes through a system that allows multiple phone lines to be used concurrently. Moreover, take advantage of added savings with further managed services, including this reliable VoIP option. Ensure uninterrupted connectivity with extensive nationwide 5G coverage, enabling your operations to function smoothly and effectively. This all-encompassing strategy not only optimizes communication but also significantly elevates customer satisfaction levels. By integrating these advanced features, your business can thrive in a competitive landscape.

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Integrations Supported

HubSpot CRM
Intercom
Pipedrive
Salesforce
Slack
Zendesk
Zoho CRM

Integrations Supported

Akitra Andromeda

API Availability

Has API

API Availability

Pricing Information

$10/month/user billed annually
The Starter plan is $10 per user per month with annual billing, or $12 per user per month with monthly billing. Higher plans add features such as power dialing, AI call summaries, and expanded integrations. A 14-day free trial is offered.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Votelly

Date Founded

2026

Company Location

Hong Kong

Company Website

www.votelly.com

Company Facts

Organization Name

GCI

Date Founded

1979

Company Location

Alaska

Company Website

gci.com/business/products/voice-solutions/business-voice

Categories and Features

Business VoIP

Not specified

Categories and Features

Business VoIP

Not specified

Cloud PBX

Not specified

SIP Trunk

Not specified

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