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What is Votelly?

Votelly is an innovative cloud-based VoIP phone system tailored for sales, customer support, and various teams that handle customer interactions over the phone. It provides a range of local, national, and toll-free virtual phone numbers, complemented by features such as cloud PBX call flows, IVR menus, business-hours routing, ring groups, call queues, and a shared inbox for managing calls, SMS, and voicemail. Teams benefit from robust tools including predictive and power dialers, call recording, live transcription, AI-generated summaries, detailed call analytics, wallboards, and agent scorecards to optimize both incoming and outgoing communication. With seamless integrations available for CRM, helpdesk, and chat platforms, call records and associated notes are effortlessly synchronized, while a REST API and signed webhooks enable customizable connectivity solutions. Votelly is accessible via web browsers, desktop, and mobile applications, ensuring number availability in 118 countries; it is particularly aimed at businesses and contact centers seeking a hosted alternative to traditional on-premises phone systems. This adaptability empowers teams to significantly enhance their communication capabilities while fostering improved customer engagement and satisfaction. Furthermore, Votelly’s user-friendly interface and comprehensive features make it an appealing choice for organizations looking to modernize their communication infrastructure.

What is Relay?

Relay is a Montreal-based communication platform designed for businesses that provides phone and SMS services tailored for teams. It allows users to handle calls and messages directly from their browser through a shared inbox, featuring tools such as call forwarding, voicemail transcription, call recording, and signed webhooks. Setting itself apart from other providers that charge for minutes, Relay connects through your existing Twilio or Telnyx account, allowing you to pay only the rates set by the provider while retaining ownership of your numbers. The only costs incurred are for the software itself, which is billed in Canadian dollars. Relay offers a range of plans that cater to teams of various sizes, with additional seats priced between 3 to 7 dollars depending on the chosen plan. Utilizing your own API key, the platform provides AI-generated call summaries without imposing extra fees on users. Additionally, you can tailor daily messaging limits and monthly minute caps for each team, with features that automatically pause outbound messaging if an integration gets overwhelmed, while still permitting incoming calls. The platform is available in both English and French, enhancing its adaptability. Serving as a Canadian alternative to competitors such as OpenPhone, Aircall, and RingCentral, Relay also features a free plan that requires no credit card for sign-up, making it particularly inviting for new users. This combination of flexibility, transparency in pricing, and user-friendly features positions Relay as a compelling choice for teams looking to enhance their communication efficiency. As businesses increasingly prioritize streamlined communication tools, Relay provides an accessible and cost-effective solution for diverse team needs.

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Integrations Supported

HubSpot CRM
Intercom
Pipedrive
Salesforce
Slack
Zendesk
Zoho CRM

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$10/month/user billed annually
The Starter plan is $10 per user per month with annual billing, or $12 per user per month with monthly billing. Higher plans add features such as power dialing, AI call summaries, and expanded integrations. A 14-day free trial is offered.
Free Trial Offered?

Pricing Information

$17 CAD/month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Votelly

Date Founded

2026

Company Location

Hong Kong

Company Website

www.votelly.com

Company Facts

Organization Name

YesRelay

Date Founded

2026

Company Location

Canada

Company Website

yesrelay.com/en

Categories and Features

Business VoIP

Not specified

Categories and Features

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