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What is Voys?

Voys delivers cutting-edge telephony solutions aimed at improving the interactions between businesses and their customers throughout the Netherlands. By utilizing internet-based fixed telephony, the reliance on traditional on-site telephone systems is removed, providing users with full control and access to exceptional support, which significantly enhances operational flexibility. Targeting small and medium-sized enterprises with 1 to 100 workstations, Voys caters to a wide array of industries, including plumbers, law firms, webshops, and greengrocers, offering tailored solutions to meet their unique needs. For larger businesses with 101 to 5,000 workstations, Voys equips them with extensive communication systems, serving diverse entities such as airports, hotel chains, municipalities, and international wholesalers. The synergy of innovative technology and exceptional customer service fosters high satisfaction rates, which is a defining feature of Voys. In addition to ensuring seamless connectivity and accessibility for clients, Voys distinguishes itself from competitors by providing personalized and effective communication solutions that genuinely cater to the specific requirements of each business. As a result, Voys not only enhances business operations but also contributes to the overall success of its clients.

What is Telappliant?

Since 2003, our mission has been to support the growth trajectories of small and medium-sized enterprises. We provide a range of budget-friendly phone systems that come packed with diverse features, alongside high-speed internet solutions and all-encompassing IT and cybersecurity offerings. Recently, advancements in VoIP (Voice over Internet Protocol) technology have allowed for a smooth transition of voice services to the cloud. The cloud typically refers to services that are managed in data centers and accessed over the internet, with cloud telephony specifically focusing on voice services that replace traditional telephone systems like PBXs with solutions offered by external providers. By utilizing smart call management and examining behavioral trends, businesses can greatly boost customer satisfaction and make well-informed choices. This technological progression empowers smaller businesses to compete more effectively with larger firms by broadening their operational reach and enhancing initial customer interactions. Furthermore, users can access their systems remotely from virtually anywhere, enabling them to enjoy full functionality of their office phones while they are away. Adopting these innovative technologies not only enhances operational efficiency but also significantly improves customer engagement, ultimately leading to better business outcomes. As companies continue to embrace these solutions, the potential for growth and success expands even further.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

€12.50 per 4 users, per month

Pricing Information

$30 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Voys

Date Founded

2006

Company Location

Netherlands

Company Website

www.voys.nl/

Company Facts

Organization Name

Telappliant

Company Location

United Kingdom

Company Website

www.telappliant.com

Categories and Features

Business VoIP

Contact Management
IVR / Voice Recognition

Categories and Features

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP

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