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What is WABB?

WABB is an innovative messaging platform that leverages the capabilities of WhatsApp to help businesses enhance their operations in areas such as sales, customer support, marketing, and overall client communication. This platform boasts a user-friendly no-code chatbot and automation system designed to streamline processes like lead capture, qualification, FAQs, workflow routing, onboarding, follow-ups, and diverse conversational engagements. With its shared inbox feature, team members can oversee dialogues, assign chat duties, monitor ownership, and effortlessly transition from automated conversations to human agents while retaining essential context. Furthermore, businesses can initiate broadcasts and marketing campaigns, automate responses to Click-to-WhatsApp messages, and evaluate conversation metrics alongside campaign success. WABB also improves its functionality by connecting WhatsApp workflows with CRM systems, ecommerce platforms, and spreadsheet tools via specific integrations and webhooks. It serves a broad spectrum of industries, encompassing ecommerce, hospitality, healthcare, education, agencies, and software, as well as teams specializing in sales, support, and marketing that seek to effectively manage their customer interactions on WhatsApp. By utilizing WABB, teams can refine their communication strategies, ultimately ensuring that they adapt to the dynamic requirements of their clientele while fostering stronger relationships. Through this proactive approach, businesses are equipped to respond swiftly and effectively to customer inquiries, enhancing overall satisfaction.

What is BotSense?

BotSense is an all-encompassing platform crafted for the WhatsApp Business API, aimed at empowering small and medium-sized businesses to automate, personalize, and expand their customer interactions effectively. As an endorsed partner of Meta Business, BotSense guarantees reliable access to the WhatsApp API, featuring a suite of powerful tools that remain budget-friendly for SMBs. Among its standout features are AI-powered chatbots that operate 24/7 to respond to customer queries, WhatsApp broadcasting capabilities that boast open rates surpassing 95% for marketing campaigns, integration of click-to-WhatsApp ads on Facebook and Instagram, automated notifications regarding orders and shipping for e-commerce, and a built-in CRM solution called LeadSense that streamlines lead management processes. BotSense serves various industries such as e-commerce, real estate, healthcare, and education, ensuring diverse applicability. Furthermore, the platform enhances its service offering with RCS messaging options and seamless integration with n8n for advanced workflow automation, significantly enriching the user experience. By utilizing these innovative features, companies have the potential to drastically enhance their communication strategies and elevate customer engagement levels, ultimately driving greater business success.

Media

Media

No images available

Integrations Supported

Google Sheets
Shopify
Zapier
Zoho CRM

Integrations Supported

WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

₹2,000/month
WhatsApp AI Agent Builder: ₹2,000/month, including 20,000 credits (about 3,000 AI messages). Main platform Starter: ₹3,006/month equivalent, billed ₹18,036 for six months; Pro: ₹4,410/month equivalent, billed ₹26,460 for six months. Enterprise is custom-priced. Custom chatbot builds are listed from ₹3,000 one-time; final cost depends on scope.
Free Trial Offered?

Pricing Information

$15/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

wabb.ai

Date Founded

2025

Company Location

India

Company Website

wabb.in/

Company Facts

Organization Name

BotSense

Date Founded

2022

Company Location

India

Company Website

botsense.io

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

WhatsApp Marketing

Not specified

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