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What is WALoops?

WALoops is a robust SaaS solution tailored for WhatsApp Business, streamlining messaging, marketing, and customer support, while also integrating Instagram messaging and live chat functionality for websites. This platform features a collaborative multi-agent inbox, the ability to launch broadcast campaigns, and an intuitive visual chatbot builder that requires no coding skills, along with an AI-powered sales assistant that leverages store product data and policies. Among its e-commerce capabilities, it provides reminders for abandoned carts, updates about orders and shipping, verification for cash-on-delivery transactions, and strategies to encourage prepaid checkouts. Furthermore, the platform boasts seamless integration with Shopify and WooCommerce, as well as booking and property management systems, enabling teams to automate customer interactions and utilize developer APIs through the Advance plan. Primarily aimed at online retailers, direct-to-consumer brands, and service-focused businesses that connect with customers via messaging, WALoops enhances communication efficiency and boosts customer engagement, ultimately leading to increased sales and customer satisfaction. Overall, its diverse functionalities make it an invaluable tool for businesses seeking to elevate their customer interaction strategies.

What is Gallabox?

Set up your chatbot to engage with users in a way that closely resembles human interaction, ensuring a smooth experience. Design, assess, and launch a no-code chatbot solution that sets a standard for outstanding customer support, interaction, and engagement. Leverage the Gallabox tool for advanced customer segmentation through tagging and labeling contacts, which enables the provision of customized services and products. Promote teamwork among colleagues by assigning responsibilities, utilizing @mentions, and categorizing contacts for improved organization. Customer agents have the ability to manage interactions and refer back to past records to strengthen relationships. With seamless integration into existing CRM systems, eCommerce platforms, and connections with payment and logistics partners, Gallabox is committed to enhancing your business's customer service strategy across all vital touchpoints. Ensure your customers receive uninterrupted support with a 24/7 chatbot that adeptly handles routine inquiries, allowing your support staff to focus on more intricate discussions. Rather than having users navigate your website for answers, boost real-time engagement by enabling your bot to answer frequently asked questions, thereby creating a more efficient and satisfying customer experience. This strategy not only speeds up response times but also elevates overall customer contentment, providing a win-win for both users and businesses. It is essential to continually refine your chatbot's capabilities to adapt to evolving customer needs, ensuring that service remains exceptional at all times.

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Integrations Supported

Shopify
Wix
WooCommerce
Guesty
Hostaway
Lodgify
Magento

Integrations Supported

Shopify
Wix
WooCommerce
Airtable
Bigin by Zoho CRM
Bikayi
Cashfree Payments
Facebook
HubSpot CRM
HubSpot Customer Platform
Kylas
Razorpay
Shiprocket
WhatsApp
Zoho CRM
monday AI work platform

API Availability

Has API

API Availability

Has API

Pricing Information

$9.99/month
Starter is $9.99/month; Premium is $24.99/month; Advance is $49.99/month. Meta bills WhatsApp message charges directly at its rates; WALoops says it adds no per-message markup. Enterprise pricing is by request.
Free Trial Offered?

Pricing Information

$40 per month
Billed annually
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Varni Infotech

Date Founded

2026

Company Location

India

Company Website

waloops.com

Company Facts

Organization Name

Gallabox

Company Location

India

Company Website

gallabox.com

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

WhatsApp Marketing

Not specified

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