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What is WAWin?

WAWin is a groundbreaking Chrome extension tailored for sales and support teams who utilize WhatsApp Web, improving their communication through features like chat translation, AI-generated message drafts, and functionalities such as customer notes, tagging, assignment options, and follow-up reminders. Users can review both translations and AI drafts before sending out their messages, ensuring quality communication. The extension also includes quick replies, the ability to schedule messages, broadcasting options, and ways to initiate chats using phone numbers. The web console plays a crucial role in managing customer records and knowledge bases, which can encompass Q&A sections, documents, and web links, and it supports the export of synced chats in formats like CSV, XLSX, or JSON; however, it is essential to highlight that it is not designed to serve as a shared inbox. Additionally, features like scheduled messages, broadcasts, chat synchronization, and Managed AI auto-replies are only accessible to users with Pro or Team subscriptions. To effectively use WAWin, users must have an active connection to both Chrome and WhatsApp Web, as the sending of messages is contingent upon this setup, and Managed replies are restricted to direct chats only. The free tier permits 20,000 translation characters and 50 AI actions each month, while the Pro plan is available for $15 per month. For teams, the base cost is $39 per month for three users, with an additional $12 for each extra seat, and opting for annual billing offers a significant discount of 40%. Notably, WAWin operates independently from WhatsApp and Meta, providing a distinctive and personalized service for its users. This independence not only highlights WAWin's commitment to enhancing user experience but also allows it to innovate without limitations imposed by any corporate affiliations. As a result, users can anticipate ongoing enhancements that cater specifically to their needs.

What is HostReply?

HostReply stands out as a pioneering cloud-based solution aimed at supporting short-term rental hosts and property managers by functioning as an AI co-host and a central hub for guest communications. The platform provides seamless integration with various property management systems (PMS), enabling users to manage reservations, listing details, and interactions all from a singular dashboard. Utilizing contextual information related to bookings, house rules, property specifics, and past correspondence, it generates tailored responses on PMS channels that hosts can review and dispatch with just one click, while also flagging inquiries that need personal attention. Guests have the flexibility to communicate through multiple channels such as Airbnb, Booking.com, email, and WhatsApp, and can receive responses in 32 languages, which includes translation features for ongoing dialogues. Furthermore, the Sales Agent feature allows qualified guests to extend their stays for available nights, following the pricing policies set by the host. The beta iteration of Host AI is capable of addressing questions related to bookings, check-ins, and details about guests. Moreover, the Pro plan includes functionalities for generating Nuki smart-lock codes for bookings and offers compatibility with heating systems for temperature control. In summary, HostReply emerges as a holistic tool for vacation rental managers, significantly improving their capability to oversee guest interactions and streamline related tasks alongside their PMS, thereby ultimately enhancing operational efficiency and guest satisfaction in the rental industry. This innovative platform not only simplifies processes but also fosters a better overall experience for both hosts and guests alike.

Media

Media

No images available

Integrations Supported

WhatsApp

Integrations Supported

WhatsApp
Guesty
Hostaway
Smoobu

API Availability

Has API

API Availability

Pricing Information

$15/month
Free plan includes 20,000 translation characters and 50 AI actions per month. Pro is $15/month. Team starts at $39/month for 3 seats, with additional seats at $12/month each. Annual billing saves 40%. A 7-day Team trial is offered to eligible users.
Free Version
Free Trial Offered?

Pricing Information

€7.90/listing/month
Starter costs €7.90 per listing per month for hosts with 1–3 listings. Pro costs €9.90 per listing per month and adds the Sales Agent for orphan-night outreach and pricing guardrails. Scale has custom pricing for property managers with 30 or more listings. A 14-day free trial is available without a credit card; subscriptions can be cancelled anytime.
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac
Chromebook

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

AKUTORI Co., Ltd.

Company Website

wawin.ai/en/

Company Facts

Organization Name

HostReply OÜ

Date Founded

2023

Company Location

Estonia

Company Website

hostreply.com

Categories and Features

AI Assistants

Not specified

Categories and Features

Guest Messaging

Not specified

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