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What is WISMOlabs?

WISMOlabs is a powerful solution designed to enhance post-purchase customer service for eCommerce retailers. It offers features such as shipment tracking, timely notifications, and more, ensuring that customers are engaged when they are most receptive. By fostering brand loyalty through personalized interactions and smart marketing, this tool keeps customers informed throughout their order journey. Retailers utilizing WISMOlabs can achieve an impressive ROI of 20-30X, boost brand loyalty, and enhance customer lifetime value (LTV) by at least 100%. Additionally, it helps improve customer satisfaction rates and can reduce WISMO-related support inquiries by up to 90%. When customers feel confident in your service and experience high-quality support, they are more likely to make repeat purchases. It's crucial to present relevant marketing content at the right moments to maximize engagement. Research shows that customers typically check on their orders between three to six times, highlighting the importance of a seamless tracking experience, which is the retailer's responsibility rather than that of the shipping carrier. Therefore, creating a smooth and hassle-free post-purchase process is essential for maintaining customer trust and loyalty.

What is Cargoson?

Transport Management Software offers a streamlined solution for businesses to efficiently oversee freight shipments within a unified system. Cargoson distinguishes itself not as a new carrier or a freight marketplace, but as a comprehensive digital platform designed to facilitate shipment management while preserving all existing agreements with various carriers. It integrates all freight inquiries into a single interface, simplifying the process of placing transport orders to different carriers. Cargoson has established electronic connections with all major carriers, ensuring that each time a customer places an order through the platform, it is promptly sent to the chosen carrier. Consequently, customers gain complete visibility into their order history with multiple freight partners. If a customer operates under a fixed price list in collaboration with transport partners, Cargoson enables them to securely upload their personalized price lists. In scenarios where prior agreements have been made with a transport partner, customers can conveniently upload these price lists and place orders based on them through the Cargoson platform. Furthermore, customers can effortlessly compare different price lists, seeing the costs immediately upon entering shipment details. This transparency ensures that customers are consistently informed about their shipping expenses, enhancing their decision-making process. Ultimately, Cargoson empowers businesses to optimize their logistics management while maintaining cost efficiency.

Media

Media

Integrations Supported

Magento
WooCommerce
BigCommerce
Epicor iScala
Erply
Foursixty
GSMtasks
Klaviyo
Loading Calendar
Microsoft Dynamics 365 Business Central
Microsoft Excel
Odoo
Ongoing Warehouse
SAP Cloud Platform
Salesforce
Shipthis
Shopify
Shopify Plus
SuiteMaster
Workday Financial Management

Integrations Supported

Magento
WooCommerce
BigCommerce
Epicor iScala
Erply
Foursixty
GSMtasks
Klaviyo
Loading Calendar
Microsoft Dynamics 365 Business Central
Microsoft Excel
Odoo
Ongoing Warehouse
SAP Cloud Platform
Salesforce
Shipthis
Shopify
Shopify Plus
SuiteMaster
Workday Financial Management

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

€199 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WISMOlabs

Date Founded

2018

Company Location

United States

Company Website

wismolabs.com

Company Facts

Organization Name

Cargoson

Date Founded

2018

Company Location

Estonia

Company Website

www.cargoson.com/en

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Categories and Features

Dock Scheduling

Alerts/Notifications
Automated Scheduling
Calendar Management
Document Management
Load Status Tracking
Multi-Location
Online Booking
Recurring Appointments
Rules-Based Scheduling
Self Service Portal

Emissions Management

Allowance Management
Automatic CO2 Calculation
Emission Inventory
Emission Reduction Planning
Emissions Monitoring
Emissions Trading
Frequency-Based Tasks
Permit Level Maintenance
Risk Management

Freight

3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
LTL Management
Local Forwarders
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills

Logistics

3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Pricing Optimization

Channel Analysis
Competing Product Analysis
Forecasting
Market Analysis
Multi-Store Management
Price List Management
Price Optimization Automation
Pricing Analytics
Profitability Analysis
Scenario Planning

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Transportation Management

Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

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