WISMOlabs Reviews & Ratings

WISMOlabs

5.0 out of 5 stars

Ratings and Reviews 2 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

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features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is WISMOlabs?

WISMOlabs is a context-aware shipment tracking and post-purchase experience platform for ecommerce retailers. Rather than turning every carrier event directly into a notification, WISMOlabs evaluates the complete delivery situation - shipment, order, carrier, timing, customer, and business rules - to decide whether action is needed and what should happen. The selected email, SMS, branded tracking page, webhook, or connected workflow then adapts to the specific situation. The platform provides real-time shipment visibility, proactive delivery exception management, estimated delivery information, carrier and customer analytics, branded tracking experiences, and customizable shipment notifications. Returns management extends the experience beyond delivery, while delivery-aware review orchestration helps retailers protect review quality by coordinating feedback timing with delivery context. WISMOlabs customers typically reduce "Where is my order?" inquiries by 70-90%. Customers also typically reduce service reviews rated three stars or lower by 50% when delivery-aware review orchestration is implemented. Results vary with shipment profile, the existing customer experience, and implementation. WISMOlabs is designed for ecommerce brands shipping approximately 500-20,000+ orders per month. It supports Shopify, BigCommerce, WooCommerce, Magento, API, and custom integrations.

What is DPD Integration?

We are thrilled to announce our new Shopify integration with DPD, one of Europe's premier courier services. This integration application simplifies the tracking number generation process, helping to keep customers updated on their delivery status while also allowing for the quick closure of fulfillment once deliveries are completed. With this tool, you can eliminate the tedious task of manually completing shipping forms; a single click allows you to create shipments for both automated and manual orders. As the statuses of shipments evolve, orders are updated in real-time, ensuring that customers receive timely notifications about their deliveries. Additionally, you can print labels and packing slips in bulk for orders with tracking numbers, significantly boosting your operational efficiency. To make use of this application, you will need a DPD account to access their API for shipment generation. It's important to note that this integration is only available to businesses in selected countries, such as the United Kingdom, Ireland, Germany, Romania, Slovenia, Croatia, Czech Republic, Lithuania, Estonia, Latvia, Poland, Russia (Speedy), Portugal, Italy (BRT), and Hungary. By implementing this integration, we aim to streamline your shipping workflow while keeping your customers well-informed throughout the entire process. This innovation not only enhances productivity but also fosters a better customer experience by providing consistent updates.

Media

Media

Integrations Supported

Adobe Commerce
BigCommerce
Foursixty
Klaviyo
Magento
Salesforce
Shopify
Shopify Plus
WooCommerce

Integrations Supported

Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Enapps ERP
GetResponse
OroCommerce
Post Affiliate Pro
Wufoo

API Availability

Has API

API Availability

Pricing Information

$0.01-$0.15 per shipment
All WISMOlabs platform capabilities are included. Pricing is based on monthly shipment volume, with rates ranging from $0.15 to $0.01 per shipment as volume increases. Monthly minimums and commercial terms vary by customer, shipment volume, and implementation requirements. Contact WISMOlabs for a tailored quote.
Free Trial Offered?

Pricing Information

$5 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

WISMOlabs

Date Founded

2018

Company Location

United States

Company Website

wismolabs.com

Company Facts

Organization Name

WebShopAssist

Date Founded

2017

Company Location

Romania

Company Website

apps.shopify.com/dpd-integration-by-webshopassist

Categories and Features

eCommerce

Returns Management

eCommerce Tools

Not specified

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For eCommerce
Status Tracking
Website Integration

Categories and Features

Integration

Web Services

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