Ratings and Reviews 2 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Advantage Reviews & Ratings
    37 Ratings
    Company Website
  • CXT Software Reviews & Ratings
    70 Ratings
    Company Website
  • Vibe Retail Reviews & Ratings
    83 Ratings
    Company Website
  • MarkMagic Reviews & Ratings
    48 Ratings
    Company Website
  • Attentive Reviews & Ratings
    1,649 Ratings
    Company Website
  • P3Source Reviews & Ratings
    16 Ratings
    Company Website
  • MikMak Reviews & Ratings
    85 Ratings
    Company Website
  • OneTimePIM Reviews & Ratings
    89 Ratings
    Company Website
  • MindCloud Reviews & Ratings
    83 Ratings
    Company Website
  • ShipHero Reviews & Ratings
    919 Ratings
    Company Website

What is WISMOlabs?

WISMOlabs is a context-aware shipment tracking and post-purchase experience platform for ecommerce retailers. Rather than turning every carrier event directly into a notification, WISMOlabs evaluates the complete delivery situation - shipment, order, carrier, timing, customer, and business rules - to decide whether action is needed and what should happen. The selected email, SMS, branded tracking page, webhook, or connected workflow then adapts to the specific situation. The platform provides real-time shipment visibility, proactive delivery exception management, estimated delivery information, carrier and customer analytics, branded tracking experiences, and customizable shipment notifications. Returns management extends the experience beyond delivery, while delivery-aware review orchestration helps retailers protect review quality by coordinating feedback timing with delivery context. WISMOlabs customers typically reduce "Where is my order?" inquiries by 70-90%. Customers also typically reduce service reviews rated three stars or lower by 50% when delivery-aware review orchestration is implemented. Results vary with shipment profile, the existing customer experience, and implementation. WISMOlabs is designed for ecommerce brands shipping approximately 500-20,000+ orders per month. It supports Shopify, BigCommerce, WooCommerce, Magento, API, and custom integrations.

What is Orderwave?

Orderwave goes beyond the traditional Order Management System (OMS) by functioning as a comprehensive middleware solution for e-commerce operations. Situated at the core of your digital ecosystem, it simplifies intricate business regulations, distributes vital data across multiple applications, and facilitates effortless access to essential insights that modern online businesses require. Its event-driven framework allows for the integration of your specific business rules across various elements such as orders, inventory, products, and payments at every phase of your e-commerce process. As a generic OMS often falls short in addressing the unique demands of different enterprises, it is crucial for your OMS to closely align with your individual operational needs. Orderwave shines in this regard, serving as an advanced middleware solution tailored for e-commerce. With our user-friendly rules engine, you can implement your business rules easily without needing extensive coding skills, making it feasible for teams with diverse technical capabilities. This forward-thinking method not only boosts efficiency but also supports swift adjustments to evolving business requirements, ensuring that companies remain agile in a competitive landscape. By leveraging Orderwave, businesses can optimize their operations while maintaining the flexibility needed for future growth.

Media

Media

Integrations Supported

Adobe Commerce
BigCommerce
Foursixty
Fulfillment.com
Klaviyo
Magento
Salesforce
Shopify
Shopify Plus
WooCommerce

Integrations Supported

Adobe Commerce
BigCommerce
Foursixty
Fulfillment.com
Klaviyo
Magento
Salesforce
Shopify
Shopify Plus
WooCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

$0.01-$0.15 per shipment
All WISMOlabs platform capabilities are included. Pricing is based on monthly shipment volume, with rates ranging from $0.15 to $0.01 per shipment as volume increases. Monthly minimums and commercial terms vary by customer, shipment volume, and implementation requirements. Contact WISMOlabs for a tailored quote.
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WISMOlabs

Date Founded

2018

Company Location

United States

Company Website

wismolabs.com

Company Facts

Organization Name

DRG Intelligent Computer Concepts

Company Website

www.orderwave.com

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Categories and Features

Order Entry

Back Order Management
Customer Database
Inventory Management
Order Fulfillment
Order Management
Real Time Order Entry
Remote Order Entry
Shipping Management
Warehouse Management

Warehouse Management

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Popular Alternatives

Popular Alternatives

OrderCloud Reviews & Ratings

OrderCloud

Sitecore
Kentro Reviews & Ratings

Kentro

Kentro.io