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What is WISMOlabs?

WISMOlabs is a context-aware shipment tracking and post-purchase experience platform for ecommerce retailers. Rather than turning every carrier event directly into a notification, WISMOlabs evaluates the complete delivery situation - shipment, order, carrier, timing, customer, and business rules - to decide whether action is needed and what should happen. The selected email, SMS, branded tracking page, webhook, or connected workflow then adapts to the specific situation. The platform provides real-time shipment visibility, proactive delivery exception management, estimated delivery information, carrier and customer analytics, branded tracking experiences, and customizable shipment notifications. Returns management extends the experience beyond delivery, while delivery-aware review orchestration helps retailers protect review quality by coordinating feedback timing with delivery context. WISMOlabs customers typically reduce "Where is my order?" inquiries by 70-90%. Customers also typically reduce service reviews rated three stars or lower by 50% when delivery-aware review orchestration is implemented. Results vary with shipment profile, the existing customer experience, and implementation. WISMOlabs is designed for ecommerce brands shipping approximately 500-20,000+ orders per month. It supports Shopify, BigCommerce, WooCommerce, Magento, API, and custom integrations.

What is TrackingMore?

TrackingMore serves as a comprehensive shipment tracking solution, connecting with over 1,300 carriers and 80 airlines around the globe. This platform offers businesses the ability to automate their tracking processes and gain real-time visibility into shipments via a single API and an intuitive dashboard. Since its inception in 2014, more than 10,000 companies in sectors such as e-commerce, logistics, and retail have relied on TrackingMore to optimize their tracking systems and improve the clarity of delivery status. The service not only simplifies logistics management but also significantly boosts customer satisfaction by keeping stakeholders informed.

Media

Media

Integrations Supported

Klaviyo
Shopify
WooCommerce
Adobe Commerce
BigCommerce
Foursixty
Magento
Salesforce
Shopify Plus

Integrations Supported

Klaviyo
Shopify
WooCommerce
Amazon

API Availability

Has API

API Availability

Has API

Pricing Information

$0.01-$0.15 per shipment
All WISMOlabs platform capabilities are included. Pricing is based on monthly shipment volume, with rates ranging from $0.15 to $0.01 per shipment as volume increases. Monthly minimums and commercial terms vary by customer, shipment volume, and implementation requirements. Contact WISMOlabs for a tailored quote.
Free Trial Offered?

Pricing Information

$11 per month
200 credits per month, $0.04 per extra credit
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

WISMOlabs

Date Founded

2018

Company Location

United States

Company Website

wismolabs.com

Company Facts

Organization Name

TrackingMore

Date Founded

2014

Company Location

United States

Company Website

www.trackingmore.com

Categories and Features

eCommerce

Returns Management

eCommerce Tools

Not specified

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For eCommerce
Status Tracking
Website Integration

Categories and Features

Dropshipping

Analytics / Reporting
Order Management
Shipment Tracking

Logistics

3PL
Order Management
Shipping Management
Transportation Management

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

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