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What is WaliChat?

WaliChat is a communication platform specifically designed for teams that utilize WhatsApp to engage with their clients effectively. As companies grow, they often encounter difficulties when relying on a single phone for customer interactions; WaliChat resolves this by allowing multiple team members to manage one or more WhatsApp accounts simultaneously from their computers or mobile devices. Crucially, it integrates effortlessly with your existing WhatsApp Business account, so there's no need to transfer data or lose any previous chat records—just connect and you can start using it right away. Noteworthy Features of WaliChat Team Collaborative Inbox: Instead of passing around one device, your entire support or sales team can log into the platform, monitor incoming inquiries, and respond promptly. You can assign specific discussions to different team members to maintain structure and understanding. Intuitive AI & Automation: The platform features a visual interface called "Flows," which enables the creation of AI-driven agents. These agents are capable of doing more than just sending standard "out of office" replies; they can be customized with your business information to answer common questions or qualify leads at any time, thereby boosting efficiency and ensuring prompt customer engagement. Additionally, this functionality not only improves team dynamics but also contributes to a more responsive customer service experience.

What is Onbbits?

Onbbits serves as a robust messaging and automation solution tailored for WhatsApp Business, helping companies streamline their customer engagement processes, automate follow-up messages, set reminders, run marketing campaigns, and track user interaction metrics. The platform is equipped with functionalities such as contact organization, teamwork collaboration, and analytics for campaign performance, enabling sales, marketing, and support departments to improve their operations, enrich customer relations, and build lasting connections through WhatsApp. Moreover, users can create visual workflows to automate replies, assess potential prospects, manage incoming inquiries via a collective inbox, and send personalized broadcast messages. Onbbits also provides an array of tools, including templates, customizable contact tags, WhatsApp forms, and integration capabilities, alongside API access that helps businesses synchronize their messaging processes with pre-existing systems. In addition to these features, the platform offers a free plan that includes essential capabilities, while its premium options unlock greater limits and sophisticated functionalities to better assist teams. Ultimately, Onbbits not only enhances communication strategies but also plays a crucial role in boosting customer engagement and satisfaction across various industries.

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Media

Integrations Supported

WhatsApp

Integrations Supported

ERPNext
Google Contacts
Google Sheets
HubSpot CRM
Pabbly Connect
Razorpay
Salesforce
WooCommerce
WordPress

API Availability

API Availability

Has API

Pricing Information

$39/month
Free Trial Offered?

Pricing Information

₹0/month
The free plan costs ₹0/month. The Starter plan costs ₹1,199/month, billed at ₹14,388/year, plus 18% GST. The Pro plan costs ₹2,999/month, billed at ₹35,988/year, plus 18% GST. Enterprise pricing is annual and volume-based. WhatsApp conversation charges are separate; the free plan includes 1,000 service messages per month.
Free Version

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

WaliChat

Date Founded

2021

Company Location

United Kingdom

Company Website

wali.chat

Company Facts

Organization Name

ONBBITS

Date Founded

2025

Company Location

India

Company Website

onbbits.io

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

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