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What is Wasubo?

Wasubo stands out as an innovative solution that transforms how businesses engage with customers on WhatsApp. This extraordinary tool automates replies in a manner that surpasses human capabilities. The realm of customer service has evolved into a sophisticated craft. Picture a scenario where each customer inquiry receives immediate, accurate, and seemingly enchanting answers around the clock. This digital virtuoso not only guarantees operational efficiency but also adds a touch of dependability and style to each interaction. Wasubo transcends being merely a tool; it symbolizes the next wave in communication advancements. Its presence is a guiding light for the future of automated conversations.

What is Viqal?

Viqal's Virtual Concierge for hotels streamlines guest interactions from the moment they book until they check out, allowing hotel staff to focus more on their core responsibilities while increasing revenue per reservation. Notable features comprise: • Human-like interactions: Utilizing cutting-edge AI, Viqal's Virtual Concierge communicates with guests in an engaging manner. • Welcome Messages: Instant automated greetings and booking confirmations sent via WhatsApp upon new bookings. • Upgrade Processing: Seamlessly handles room upgrade requests without manual intervention. • Inquiry Management: Efficiently addresses pre-arrival and in-stay guest questions automatically. • Feedback Collection: Automates the gathering of guest feedback through WhatsApp after departure. • Staff Involvement: Complex inquiries are easily forwarded to hotel staff for personal attention. • Amenities Overview: Provides a detailed visualization of available amenities along with general information and booking options. • Booking Adjustments: Any changes to reservations are automatically updated in the PMS via natural conversations with guests. • Convenient Early Check-in: Enhances the arrival experience by enabling guests to check in online ahead of time. This innovative approach not only improves guest satisfaction but also optimizes operational efficiency for hotel staff.

Media

Media

Integrations Supported

WhatsApp
Clock PMS+
Cloudbeds
Declarative Webhooks
Host PMS
Mews
Oracle Hospitality Suite8
Stayntouch PMS
apaleo

Integrations Supported

WhatsApp
Clock PMS+
Cloudbeds
Declarative Webhooks
Host PMS
Mews
Oracle Hospitality Suite8
Stayntouch PMS
apaleo

API Availability

Has API

API Availability

Has API

Pricing Information

$22 per month
Free Trial Offered?
Free Version

Pricing Information

€2.99 per room/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wasubo

Date Founded

2019

Company Location

Colombia

Company Website

v3.wasubo.com

Company Facts

Organization Name

Viqal

Date Founded

2020

Company Location

Netherlands

Company Website

www.viqal.com

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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