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What is Wavetel?

Established in 2010, Wavetel has emerged as a significant player in the telecommunications sector both in the UK and internationally. Initially starting as a wholesale provider, the company specialized in delivering Voice, SMS, and Data services to various operators. In 2013, Wavetel expanded its offerings by launching B2B services that encompass VoIP telephony, connectivity options, virtual numbers, SIP trunks, and Microsoft Teams Direct Routing. Additionally, the company provides mobile, SMS, and call center solutions to its esteemed clientele across the globe. Over time, Wavetel's voice messaging solutions have transformed into a comprehensive enterprise offering, designed to seamlessly integrate with third-party CRM systems and other business applications via customizable APIs. This adaptability ensures that Wavetel remains at the forefront of technological advancements in the telecom industry.

What is Carusto?

Carusto specializes in cutting-edge software solutions specifically designed for the telecommunications sector. Our tools allow for swift and effective automation of various business processes, which not only improves service quality but also lowers costs. We offer a comprehensive platform that merges multiple telecommunications channels—including phone, fax, mobile, instant messaging, and video conferencing—with databases and CRM systems. This integration creates a more efficient office atmosphere, ensuring exceptional customer service while decreasing dependence on manual labor. Our system covers all fundamental telephone functionalities and integrates effortlessly with existing CRM platforms for efficient call handling. Featuring a unique call-scenario builder and compatibility with databases and other applications, our solutions streamline process automation significantly. The intuitive interface, enhanced by advanced call analysis tools, enables teams to operate more efficiently and obtain superior results. By harnessing these capabilities, organizations can refine their workflows and boost overall productivity, positioning themselves for success in a competitive market. Moreover, our commitment to innovation ensures that clients always have access to the latest technological advancements in telecommunications.

Media

Media

Integrations Supported

DID Logic
Microsoft Teams

Integrations Supported

DID Logic
Microsoft Teams

API Availability

Has API

API Availability

Has API

Pricing Information

$13 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wavetel Business LTD

Date Founded

2010

Company Location

United Kingdom

Company Website

wavetelbusiness.co.uk

Company Facts

Organization Name

Carusto

Date Founded

2009

Company Location

United Kingdom

Company Website

www.carusto.com/en/

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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