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What is Wavix?

Wavix delivers a reliable and scalable communication platform that accommodates multiple channels for users. With just a few clicks, you can quickly set up voice and messaging functionalities utilizing either a straightforward user interface or an API. Whether it's sending payment reminders, promotional content, emergency notifications, or gathering survey responses, Wavix facilitates innovative communication methods aimed at boosting business growth and improving operational efficiency. Access to each feature is possible through a simple RESTful API that requires little coding expertise, making it easy to transition into using the platform. Our omnichannel gateway, driven by API capabilities, enables connections with customers via voice calls, SMS, and leading instant messaging services. Built with developers in mind, our resilient and redundant network guarantees robust performance at every level. You can establish international connections while retaining complete oversight of all processes involved. We provide ready-made communication solutions adaptable for various applications, allowing you to jump right in without needing coding skills. Engage in marketing campaigns, conduct surveys, manage polls, implement IVRs, and send mass alerts, among other functionalities. Furthermore, you can either develop custom workflows or take advantage of pre-existing templates, utilizing our drag-and-drop interface or API to seamlessly build, test, and integrate call actions. This level of adaptability ensures that your communication strategies are perfectly aligned with your specific business requirements, empowering you to execute your plans effectively. With Wavix, you have the tools necessary to transform your communication approach significantly.

What is Knowlarity?

AI-driven Cloud Telephony Solutions offer profound insights and enable streamlined communication, facilitating online operations and efficient management of high call volumes. By utilizing Automated Outbound Solutions, organizations can effectively connect with students and their parents, allowing for valuable data collection through simple missed calls for surveys. These automated systems are also instrumental in reaching out to customers, while hosted call center solutions and IVR systems enhance verification processes, leading to reduced cancellations and lower operational costs. With our hosted call center services, patients can receive continuous support around the clock, ensuring their needs are met at all times. The integration of IVR and ASR not only saves customers time but also expedites their connection to the appropriate personnel, a crucial factor in emergency scenarios. Regular updates further enhance customer experience, while Smart IVR facilitates the gathering of customer information and efficient management of high call volumes. Overall, our automated outbound solutions are designed to keep customers informed with important updates, ensuring effective communication at all levels.

Media

Media

Integrations Supported

Aura365
Automate365
CentraHub CRM
Chakra Sales CRM
Focus X
Freshdesk
Freshsales
HubSpot CRM
HubSpot Customer Platform
LeadSquared
LifeLinkr
MyClassboard
Pipedrive
Quickwork
Vitrify IVF Software
Vtiger CRM
Zapier
Zendesk
Zoho CRM
Zoho Desk

Integrations Supported

Aura365
Automate365
CentraHub CRM
Chakra Sales CRM
Focus X
Freshdesk
Freshsales
HubSpot CRM
HubSpot Customer Platform
LeadSquared
LifeLinkr
MyClassboard
Pipedrive
Quickwork
Vitrify IVF Software
Vtiger CRM
Zapier
Zendesk
Zoho CRM
Zoho Desk

API Availability

Has API

API Availability

Has API

Pricing Information

$0.007 per minute
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wavix

Date Founded

2018

Company Location

United States

Company Website

wavix.com

Company Facts

Organization Name

Knowlarity Communications Pvt. Ltd.

Date Founded

2009

Company Location

India

Company Website

knowlarity.com

Categories and Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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