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What is Wavix?

Wavix delivers a reliable and scalable communication platform that accommodates multiple channels for users. With just a few clicks, you can quickly set up voice and messaging functionalities utilizing either a straightforward user interface or an API. Whether it's sending payment reminders, promotional content, emergency notifications, or gathering survey responses, Wavix facilitates innovative communication methods aimed at boosting business growth and improving operational efficiency. Access to each feature is possible through a simple RESTful API that requires little coding expertise, making it easy to transition into using the platform. Our omnichannel gateway, driven by API capabilities, enables connections with customers via voice calls, SMS, and leading instant messaging services. Built with developers in mind, our resilient and redundant network guarantees robust performance at every level. You can establish international connections while retaining complete oversight of all processes involved. We provide ready-made communication solutions adaptable for various applications, allowing you to jump right in without needing coding skills. Engage in marketing campaigns, conduct surveys, manage polls, implement IVRs, and send mass alerts, among other functionalities. Furthermore, you can either develop custom workflows or take advantage of pre-existing templates, utilizing our drag-and-drop interface or API to seamlessly build, test, and integrate call actions. This level of adaptability ensures that your communication strategies are perfectly aligned with your specific business requirements, empowering you to execute your plans effectively. With Wavix, you have the tools necessary to transform your communication approach significantly.

What is Nextiva?

Nextiva delivers a future-ready Unified-CXM platform that centralizes every customer interaction into a single, AI-powered hub. Instead of juggling multiple systems, businesses gain an integrated solution that supports voice calls, SMS, messaging apps, email, live chat, social media, reviews, and video. Its real-time journey orchestration engine analyzes data from all channels, providing deep insights into customer sentiment and behavior while automating repetitive workflows. This allows companies to cut operating costs, accelerate response times, and provide personalized service at scale. The platform includes workforce engagement management features that connect customer-facing teams with back-office operations, reducing agent attrition and boosting performance. Its AI capabilities—such as predictive insights, pre-built automations, and self-service optimization—enable organizations to realize value quickly without heavy customization. Designed with an open architecture and REST APIs, Nextiva scales seamlessly, integrates with existing enterprise systems, and supports industries with strict compliance needs. Customers benefit from increased productivity, higher satisfaction scores, and tangible growth in customer lifetime value. With recognition across analyst firms and review platforms, Nextiva is ranked among leaders in the CCaaS and Unified-CXM markets. Backed by endorsements from industry pioneers like Steve Wozniak, Nextiva stands out as a trusted partner for organizations committed to delivering world-class customer experiences.

Media

Media

Integrations Supported

Collect!
WhatsApp

Integrations Supported

Active Directory
Agency Matrix
Bitrix24
Clio
ConnectWise Automate
Flip
HubSpot Data Hub
Humhealth
Liine
Macaw AMS
Nextiva XBert
Okta
Operata
Rippling
SalesExec
Salesforce
Tenfold
Zendesk

API Availability

Has API

API Availability

Pricing Information

$0.007 per minute
Free Trial Offered?

Pricing Information

$19.95 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Wavix

Date Founded

2018

Company Location

United States

Company Website

wavix.com

Company Facts

Organization Name

Nextiva

Date Founded

2008

Company Location

United States

Company Website

www.nextiva.com

Categories and Features

SIP Trunk

Not specified

SMS Marketing

Not specified

Virtual Phone Number

Not specified

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Not specified

Call Forwarding

Not specified

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Help Desk

Not specified

Live Chat

Canned Responses
Offline Form
Proactive Chat
Third Party Integration

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Toll Free 800 Number

Not specified

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Vanity Phone Number

Not specified

Virtual Phone Number

Not specified

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